Brand Certified
McDonald's
3.5(1256 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
2806 Broadway Street, Mount Vernon, IL
62864, United States
Certified by McDonald's • Feb 22, 2026
(618) 242-7802
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.5
1,256 reviews
5 stars
424
4 stars
287
3 stars
246
2 stars
105
1 star
194
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported slow service, particularly in the drive-thru, with long wait times for food.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Staff Attitude
Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Food Quality
While some customers enjoyed fresh and hot food, others complained about cold, stale, or improperly prepared items.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the bathrooms and dining area.
- WSWhitley Sanders4 days ago2.0Why does it take soooooo long to get an order?
- MCMary ClarkFeb 4, 20262.020 minute wait and still forgot my chicken nuggets, go to the other McDonald's its better.
- NRNicholas RikerJan 22, 20262.0I normally don't eat fast food but I'm a doordash driver, this McDonald's is the worst restaurant in town for doordash drivers and customers... just from my own experience they take exorbitant amounts of time to put together the orders, mix-up order tickets, and will leave deliveries sitting on the counter because they don't do the tickets in order but whichever one is closest on the line! My biggest complaint is they will get the doordash order and immediately press, 'order is ready for pickup' button, which then start penalizing the driver because according to the app you're just chilling there with the order and will effect your on time rating... and the absolute worse is how RUDE their employees are...I will ask about my order or for straws and condiments and will get eye rolls and sarcastic answers, and nobody knows anything and it's never their fault!!! Hands down, worst place for dashers...at this point I will only pick up orders over $8 to be worth it!!!
- STShawn TolerJan 15, 20261.0It doesn't matter what you order for the drive thru. You get what they want you to have. I've don't go to this McDonald's anymore.
- TBTimothy BentonJan 12, 20265.0Delicious Fresh Hot get what you ask for they pay attention nice atmosphere music overhead staff very friendly attentive very good location
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 2806 Broadway Street, Mount Vernon, IL?
McDonald's delivers from 4:00 AM to 11:30 PM Monday through Saturday, and 5:00 AM to 11:30 PM on Sunday.
What are the dining hours for this McDonald's location?
The restaurant is open from 5:00 AM to midnight Monday through Saturday, and from 6:00 AM to midnight on Sunday.
Does this McDonald's offer drive-thru service?
Yes, this McDonald's location has a drive-thru service.
Can I order McDonald's food for curbside pickup?
Yes, curbside pickup is available at this location.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can I order McDonald's food online for delivery?
You can order delivery online via https://mcdonalds.order.online/business/-5579 or through the McDonald's app available in the Apple App Store and Google Play Store.
What nearby coffee shops can I visit before or after my meal at McDonald's?
You can visit Dunkin' or Circle K for coffee nearby.
Are there any nearby medical services close to this McDonald's?
Yes, nearby medical services include Marion Eye Center & Optical, NewMed Diagnostics, Prompt Care of Mt.Vernon, and Thomas Animal Hospital.
Where can I find nearby financial services around McDonald's?
Nearby financial services include Fifth Third Bank, Legence Bank, Edward Jones Financial Advisors, Heights Finance, and The Money Place.
Does this McDonald's offer free WiFi and mobile ordering services?
Yes, free WiFi and mobile ordering services are available at this McDonald's.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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