Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,244 reviews
5 stars
420
4 stars
286
3 stars
243
2 stars
102
1 star
193
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported issues with order accuracy and slow service, with many expressing frustration over incorrect or incomplete orders.
Staff Attitude
Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Food Quality
While some customers enjoyed the food, many complained about cold or poorly prepared items, with specific mentions of incorrect orders and unsatisfactory freshness.
Cleanliness
Several reviews highlighted concerns about the cleanliness of the restaurant, particularly in the bathrooms and dining area.
Drive-Thru Experience
The drive-thru service was often criticized for being slow, with long wait times reported by multiple customers.
- AOAmy OhmsOct 26, 20255.0They've gotten a lot better. Store is nice and drive threw is generally fast
- AGAmber GreenOct 21, 20251.0I dont think ive ever had a good experience at either of the mcdonalds in town but this one has been particularly aweful lately. I dont think ive gotten a single meal lately that has been right. Im not getting complicated items, im getting the baisc. Do better
- PGPatrick GrubbsOct 18, 20253.0Get the order right horrible staff simply can not get orders right
- PJPaula JacksonSep 30, 20251.0Very rude staff. Managers care nothing about how the staff treats customers.
- TSTrea SwanSep 19, 20251.0Everytime we come here somethings messed up or it takes 20 mins to get your food the owners should fire and do a rehire on this place
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 2806 Broadway Street, Mount Vernon, IL?
McDonald's delivers from 4:00 AM to 11:30 PM Monday through Saturday, and 5:00 AM to 11:30 PM on Sunday.
What are the dining hours for this McDonald's location?
The restaurant is open from 5:00 AM to midnight Monday through Saturday, and from 6:00 AM to midnight on Sunday.
Does this McDonald's offer drive-thru service?
Yes, this McDonald's location has a drive-thru service.
Can I order McDonald's food for curbside pickup?
Yes, curbside pickup is available at this location.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can I order McDonald's food online for delivery?
You can order delivery online via https://mcdonalds.order.online/business/-5579 or through the McDonald's app available in the Apple App Store and Google Play Store.
What nearby coffee shops can I visit before or after my meal at McDonald's?
You can visit Dunkin' or Circle K for coffee nearby.
Are there any nearby medical services close to this McDonald's?
Yes, nearby medical services include Marion Eye Center & Optical, NewMed Diagnostics, Prompt Care of Mt.Vernon, and Thomas Animal Hospital.
Where can I find nearby financial services around McDonald's?
Nearby financial services include Fifth Third Bank, Legence Bank, Edward Jones Financial Advisors, Heights Finance, and The Money Place.
Does this McDonald's offer free WiFi and mobile ordering services?
Yes, free WiFi and mobile ordering services are available at this McDonald's.