Brand Certified
McDonald's
3.4(3022 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
102 Potomac Boulevard, Mount Vernon, IL
62864, United States
Certified by McDonald's • Feb 22, 2026
(618) 242-7371
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.4
3,022 reviews
5 stars
1,024
4 stars
596
3 stars
578
2 stars
289
1 star
535
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, with many waiting over 20 minutes for their orders and experiencing incorrect or incomplete orders.
Food Quality
Numerous reviews mentioned cold or stale food, with complaints about overcooked fries and incorrect items being served.
Cleanliness
Several customers noted unsanitary conditions in the dining area and bathrooms, with some describing unpleasant odors.
Staff Attitude
Mixed feedback on staff demeanor; while some employees were praised for being friendly, others were described as rude or unprofessional.
Overall Experience
Many customers expressed dissatisfaction with their experiences, indicating a need for improved management and service efficiency.
- SHSabrina Heckel3 days ago5.0Has a very nice play area for the kiddos.
- LMLarry Mings4 days ago1.0Absolutely the worst service I have ever had waited 15 minutes for an our food with nobody else in the drive through for it to come out completely wrong. Don’t recommend, make the drive across town
- DBDawn Bascom BrownFeb 19, 20261.0Went to pick up supper after work at 940p, ordered a Mcdouble meal only to get home with no McDonald's in the bag. I live 20 min away and didn't have time to go back. Didn't get a receipt so that I have details. Tried calling for 15 minutes continuously and no one would answer. This is not the first time this has happened either. Very irritated! 2 weeks ago we tried to eat inside and were told at 7p on a Friday night that it was takeout only.
- VBVanessa BeardFeb 16, 20263.0It's a nice store, restrooms were clean, but service was really slow. Lots of people just standing around waiting for their orders.
- FWF.L. Primeaux -WallaceFeb 8, 20264.0Food is good when you're traveling. Changes up when you get home...😆
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 102 Potomac Boulevard, Mount Vernon, IL?
McDonald's at 102 Potomac Boulevard is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, McDonald's offers delivery services 24/7 through their online order website.
Is there a drive-thru available at this McDonald's?
Yes, the McDonald's at this location has a drive-thru open 24 hours daily.
What pickup and delivery options does this McDonald's provide?
This McDonald's offers curbside pickup and delivery through their online platforms.
What payment methods are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I order from McDonald's via mobile apps?
You can order using the McDonald's app available on the Apple App Store and Google Play Store.
What services are available at McDonald's in Mount Vernon besides food?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
What nearby hotels can customers visit if staying overnight after dining at McDonald's?
Nearby hotels include Days Inn by Wyndham Mount Vernon, Quality Inn Mount Vernon, Comfort Inn, Holiday Inn Mount Vernon, and Fairfield Inn & Suites Mount Vernon Rend Lake.
Are there any nearby restaurants or places to visit near McDonald's?
Nearby places of interest include Applebee's Grill + Bar, Arby's, Cracker Barrel Old Country Store, JJ's Sports Bar and Grill, Bob Evans Restaurant, and Mt. Vernon Festivals & Events organization.
How can visitors use nearby transportation services to access McDonald's?
Visitors can use the Greyhound Bus Stop operated by TDS Services Inc near McDonald's for convenient public transportation access.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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