Certified by Dairy Queen Grill & Chill • Feb 22, 2026
Reviews
3.8
541 reviews
5 stars
245
4 stars
119
3 stars
69
2 stars
29
1 star
79
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
While some customers enjoyed the food, others expressed disappointment with the quality and accuracy of their orders.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty dining areas and lack of proper food handling practices.
Ice Cream Praise
Many customers praised the ice cream offerings, particularly the Blizzards and other treats.
Staffing Problems
Reviews indicated that the location is often understaffed, leading to slow service and frustrated customers.
JV
Jeany Vescovo
Feb 18, 2026
1.0
Employees are rude and throw food at DoorDashers on the counter
PS
Pete n Deb Scearce
Jan 7, 2026
5.0
Love it! With the app you can have a free ice cream for your bday!!
NN
noah
Dec 29, 2025
2.0
Asked for a bacon cheeseburger with nothing on it, got everything on it called them and the person on the phone started to get a attitude with me very poor service
DB
Dennis Bocock
Oct 24, 2025
5.0
You gotta try their cupcake ice cream cakes their great
FP
Faith Verrett Payne
Sep 24, 2025
5.0
Everything is always great when we place an order!
Frequently Asked Questions About Dairy Queen Grill & Chill
What kind of food and treats are available at Dairy Queen Grill & Chill in Mount Vernon?
Dairy Queen Grill & Chill offers classic fast food items including soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, and DQ cakes.
What are the operating hours of Dairy Queen Grill & Chill in Mount Vernon?
The store is open Monday through Saturday from 10:00 AM to 8:30 PM, and on Sunday from 10:30 AM to 8:30 PM.
Does Dairy Queen Grill & Chill in Mount Vernon offer drive-thru and seating options?
Yes, the location has a drive-thru as well as indoor and outdoor seating, including booster seats and high chairs for families.
Is Dairy Queen Grill & Chill in Mount Vernon family-friendly and accessible?
Yes, Dairy Queen is family-friendly, welcomes children, and is wheelchair accessible. It also provides booster seats, high chairs, and restrooms for customer convenience.
How can I place an order for pickup at the Mount Vernon Dairy Queen Grill & Chill?
You can place your pickup order online through their website at https://www.dairyqueen.com/en-us/order/pickup/n/11268/.
Are there any special deals or rewards available for customers at Dairy Queen Grill & Chill?
Yes, customers can download the Dairy Queen app to access exclusive deals and mobile ordering rewards.
Where is Dairy Queen Grill & Chill located in Mount Vernon?
It is located at 519 Main St, Mount Vernon, IL 62864-4117, USA.
What nearby places can I visit before or after my meal at Dairy Queen Grill & Chill?
Nearby you can visit the C.E. Brehm Memorial Public Library District for some community activities or relax, and also Knuckleheads Bar and Grill if you want to try more food and drinks.
Are there automotive services near Dairy Queen Grill & Chill in Mount Vernon?
Yes, nearby services include Bradshaw Auto Sales & Detailing, Don's Stereo and Speed, Scott's Body Shop, and U-Haul Neighborhood Dealer for rentals and automotive needs.
What financial institutions are near Dairy Queen Grill & Chill in Mount Vernon?
Peoples National Bank and First Financial Bank - Drive-up Center are located nearby for your banking and financial service needs.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified February 22, 2026Yext Knowledge Graph
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