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Arby's

3.9
(1271 reviews)
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Business Details

103 Potomac Dr, Mount Vernon, IL
62864, United States
(618) 244-4211
http://www.arbys.com/locations/us/il/mount-vernon/103-potomac-dr/store-6319
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
103 Potomac Dr, Mount Vernon, IL
62864, United States

Hours

Reviews

3.9
1,271 reviews
5 stars
575
4 stars
325
3 stars
185
2 stars
72
1 star
114

What are people saying?

AI-generated from recent customer reviews

Food Quality

Food quality is inconsistent, with reports of cold or poorly prepared items, but some customers enjoyed their meals.

Service Issues

Customers frequently experienced slow service, incorrect orders, and staff shortages, leading to frustration.

Cleanliness

Multiple reviews highlighted cleanliness issues, including dirty dining areas and restrooms.

Staff Friendliness

Despite service issues, many customers praised the friendliness and politeness of the staff.
  • WW
    Wyn
    Feb 4, 2026
    4.0
    Food is best when you dine in
  • TR
    Tessa Raichart
    Jan 23, 2026
    5.0
    Probably the greatest Arby's meal I've ever had, fresh and perfectly made, and amazing polite employees
  • CC
    Christine
    Jan 20, 2026
    5.0
    The employees were very nice and the food was really good at this location
  • TH
    Trevin Hamburg
    Jan 2, 2026
    1.0
    Ofallons so much better
  • IC
    Israel Carlisle
    Dec 1, 2025
    5.0
    Great Arby's location
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Brand Certified Facts from Arby's

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Certified February 22, 2026Yext Knowledge Graph
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