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McDonald's

3.5
(490 reviews)

Business Details

418 E Main St, Mount Sterling, IL
62353, United States
(217) 773-4727
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
418 E Main St, Mount Sterling, IL
62353, United States

Hours

Reviews

3.5
490 reviews
5 stars
173
4 stars
96
3 stars
103
2 stars
44
1 star
74

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality were mixed, with some praising friendly staff while others reported rude service and incorrect orders.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty dining areas and bathrooms.

Food Quality

Food quality was inconsistent, with some customers receiving fresh and hot meals, while others reported cold, undercooked, or poorly prepared food.

Order Accuracy

Many customers experienced problems with order accuracy, often receiving incorrect items or missing food altogether.

Speed of Service

Service speed varied significantly, with some customers noting quick service while others experienced long wait times.
  • DU
    Deegan Utter
    5 days ago
    5.0
    They had ice cream and workers chill unlike Beardstown Illinois
  • KB
    Kara Bent
    Jan 31, 2026
    5.0
    Great friendly staff, they even got my order correct...
  • BB
    bdriving1
    Dec 11, 2025
    2.0
    Below average franchise with dirty toilets, dining room, and lot. They'll undercook (heat, reheat) food and not apologize!
  • BB
    barren
    Nov 22, 2025
    1.0
    picked up breakfast and proceeded to see a roach crawl out of the bag. Absolutely disgusting.
  • KS
    Kim Snyder
    Nov 7, 2025
    2.0
    I went into this place and ordered and they can't get orders right. Another poor service food place. Won't go back.

Brand Certified Facts from McDonald's

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Certified February 22, 2026Yext Knowledge Graph
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