Papa Johns Pizza

3.3
318 reviews
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Business Details

1780 W Golf Road, Mount Prospect, IL
60056, United States
(847) 437-7272
https://locations.papajohns.com/united-states/il/60056/mount-prospect/1780-w-golf-road?utm_source=gmb&utm_medium=organic
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Mount Prospect, IL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Mount Prospect pizza for any occasion. Call us for pizza delivery in Mount Prospect or stop by 1780 W Golf Road for carryout to order the best pizza in Mount Prospect, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1780 W Golf Road, Mount Prospect, IL
60056, United States

Hours

Reviews

3.3
318 reviews
5 stars
129
4 stars
46
3 stars
23
2 stars
19
1 star
101

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising staff like Steven and Nashly for their friendliness and helpfulness, while others reported rude and unprofessional behavior from management.

Order Accuracy

Numerous complaints about incorrect orders, missing items, and delays in service were noted, indicating a significant issue with order fulfillment.

Cleanliness

Many customers appreciated the cleanliness of the store, highlighting it as a positive aspect of their experience.

Delivery Issues

Several reviews mentioned long wait times for delivery, with some orders taking over two hours and others being canceled without notification.

Food Quality

While some customers enjoyed the pizza and other menu items, there were complaints about poorly prepared food and incorrect toppings.
  • MM
    Manny
    Dec 16, 2025
    5.0
    Look I'm a pizza fanatic. I could literally eat pizza everyday of my life. I'm new to Chicago and this by far is the best papa Jonhs I've ever visited. Steven is an amazing worker. Great people skills. And even went the extra mile to bring it out to us in 17°c. That to me is outstanding. If I was his manager I'd give him a raise. 💯🔥 Also I might add the restaurant is extremely clean. Who ever is running that store is on their best stuff. Definitely recommend!!
  • DL
    Deliber LLC
    Nov 17, 2025
    1.0
    They became too slow, usual wait time is 1 hour for carry out! Beware, pizza is not even made when app says its ready.
  • OM
    Omar Mohammad
    Nov 11, 2025
    5.0
    STEVEN & NASHLY guy is nice super helpful fresh pizza good deals clean store 10/10
  • MS
    M Stahl
    Nov 10, 2025
    5.0
    Nashlee and Steven are always great and super friendly whenever we come in to a get a pizza! The pizza is always delicious and we love coming here!
  • AO
    Atai Otorbaev
    Oct 31, 2025
    1.0
    Absolutely terrible customer service! The staff are unbelievably rude and unprofessional. It takes forever to get any service, and when you call to ask about your order, they snap at you and hang up! This place is a complete disgrace — they clearly don’t care about their customers at all. I’ll never order from them again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!🤬🤬🤬🤬👎🏽👎🏽
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Mount Prospect?

Papa Johns Pizza in Mount Prospect delivers daily from 9:30 AM to 3:00 AM.

Can I order pizza for takeout, and what are the takeout hours?

Yes, takeout is available daily at Papa Johns Pizza in Mount Prospect from 9:30 AM to 3:00 AM.