At Papa Johns Pizza in Mount Prospect, IL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Mount Prospect pizza for any occasion. Call us for pizza delivery in Mount Prospect or stop by 1780 W Golf Road for carryout to order the best pizza in Mount Prospect, along with breadsticks, wings, and more!
Many customers praised the cleanliness of the store and the staff's attention to hygiene.
Customer Service
While some reviews highlighted excellent service from specific employees, others reported rude behavior and poor management.
Order Accuracy
Numerous complaints were made about incorrect orders and missing items, indicating a lack of consistency in order fulfillment.
Delivery Issues
Several customers experienced long wait times for delivery, with some orders never arriving or being canceled without notification.
Food Quality
Feedback on food quality was mixed; while some enjoyed the pizza, others reported issues with preparation and presentation.
DL
Deliber LLC
Nov 17, 2025
1.0
They became too slow, usual wait time is 1 hour for carry out! Beware, pizza is not even made when app says its ready.
OM
Omar Mohammad
Nov 11, 2025
5.0
STEVEN & NASHLY guy is nice super helpful fresh pizza good deals clean store 10/10
MS
M Stahl
Nov 10, 2025
5.0
Nashlee and Steven are always great and super friendly whenever we come in to a get a pizza! The pizza is always delicious and we love coming here!
AO
Atai Otorbaev
Oct 31, 2025
1.0
Absolutely terrible customer service! The staff are unbelievably rude and unprofessional. It takes forever to get any service, and when you call to ask about your order, they snap at you and hang up! This place is a complete disgrace — they clearly don’t care about their customers at all. I’ll never order from them again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!🤬🤬🤬🤬👎🏽👎🏽
QQ
QueenCheetah
Oct 6, 2025
5.0
Store is always clean, and the staff are always polite- they know how to make a good pie here, folks!