Jimmy John's

3.8
237 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1550 S Elmhurst Rd, Mount Prospect, IL
60056, United States

Hours

Reviews

3.8
237 reviews
5 stars
121
4 stars
42
3 stars
23
2 stars
13
1 star
38

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long delivery times, incorrect orders, and poor customer service experiences.

Food Quality

Mixed reviews on food quality, with some praising the sandwiches while others complained about stale bread and incorrect ingredients.

Staff Friendliness

While some customers noted friendly and efficient staff, others experienced rudeness and lack of professionalism.

Consistency

Many customers expressed frustration over inconsistent order accuracy and service quality at this location.
  • WW
    wamblue
    Oct 28, 2025
    5.0
    Fast...very fast. Good subs as well...
  • PP
    Paige Parcell
    Oct 23, 2025
    1.0
    this is the worst location in the area, don't go here
  • AM
    ANDREW MIRZ
    Sep 2, 2025
    1.0
    Made new account. Ordered , got a free redemption. Used it. Will be going to corporate about this manner because the general manager refuses to give PAID items to customers. Stealing basically. If they have an issue with their app and how it works, take it to forpsote. Don’t take it out on me because you don’t know how to think outside the box.
  • WM
    Wally M
    Aug 5, 2025
    5.0
    Great, quick service with great subs.
  • RI
    Richard Sellers III
    Apr 15, 2021
    5.0
    The Porker is the beat sandwich ever. Team is extremely friendly and efficient. I shall return!