Dunkin'

3.7
404 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Mount Prospect, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
820 E Rand Rd, Mount Prospect, IL
60056, United States

Hours

Reviews

3.7
404 reviews
5 stars
192
4 stars
82
3 stars
29
2 stars
16
1 star
85

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and poor attention to detail from staff.

Staff Attitude

While some reviews praised the friendliness of the staff, others highlighted rude behavior and lack of professionalism.

Service Speed

Customers frequently mentioned long wait times and slow service, particularly during busy hours.

Food Quality

Several reviews noted inconsistent food quality, with complaints about cold or stale items.

Cleanliness

There were mixed reviews regarding cleanliness, with some customers noting a clean environment while others reported unsanitary conditions.
  • RM
    Resham Mahtani
    Jan 2, 2026
    5.0
    This location is pretty close to us, but I’ve rarely gotten the chance to go until today because we don’t take Rand road very often. We did a mobile app order and everything was ready for us when we approached the window and the staff was very friendly. We have frequented other locations in the nearby area before and have never had such great service at Dunkin. We will be making this location our regular Dunkin. Thanks for the great service!
  • KK
    Kareny
    Jan 2, 2026
    1.0
    Pésimo servicio me dieron quemado el bagel
  • AG
    alex gracia
    Dec 8, 2025
    2.0
    They didn’t get my order correct so I had to order for their mistake
  • JV
    Johnny Villa
    Dec 6, 2025
    1.0
    Placed an online order for pick up in drivethru and the guy made us go in because he had to take the in” person drive thru order” Defeating the purpose of ordering ahead.
  • GL
    George LeClaire
    Nov 10, 2025
    4.0
    Dunkin’ Donuts is what it is. The coffee is pretty cheap compared to mom and Pop places. It’s pretty good and the donuts are really cheap too and pretty darn good quality. It’s definitely the place. I would take kids if you’re in Glenview there’s a dip and sip donut place the donuts are Like 100% better and bigger but they are two or three times the cost of one donut and then there’s a famous donut shop that they built inside Mariano‘s again twice as expensive, maybe three times more expensive but a lot better and then there’s a place called Joe donut right by the train station in Glenview. It’s only open till like 11 and they run out of stuff really good oh my gosh four times maybe five times more expensive than Dunkin’ Donuts. I’m talking like four dollars $6.07 dollars a doughnut $50 for a dozen but they are huge. I mean half the size of a shoebox like three or four different layers like 30 things on one donut they’re crazy. I’m guessing one of their donuts is like oh my gosh, like 1300 cal tremendously tremendously better but oh my God like enormously more expensive. So for your quick stop of a dozen donuts and some coffee Dunkin’ Donuts is the best place in Glenview.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Mount Prospect, IL?

Dunkin' is open daily from 5:00 AM to 11:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.