Buffalo Wild Wings

Reviews

• GL

  Gina Lazar

  1 day ago
  1.0
  This place is a joke. Horrible service, horrible wait time for seating, food and drinks.. I’m usually understandable about a busy Saturday at a sports bar I’ve worked for them but a 2 hour wait to get my food because she forgot to tell the kitchen my order is ridiculous. She had to be chased down for us to get refills on anything and she kept bringing out our appetizers more than once asking if we already received them. Then to try to compensate brought us 25% coupons that expire next week? Atmosphere gets a 4 star rating cause the customers around us were fun while we watched the bears game.
• SC

  Steve Carlson

  2 days ago
  1.0
  Went there during a football game keep in mind it’s a sports bar bears and green bay playing.so you know it will be packed. I had a table of 8. We all ordered food half of the people got there food after 30min then 3 more people got there food 1hour and 15 minutes later. My young daughter waited for her food for two hours when I went back to the kitchen and spoke to the server after I asked several times they directed me to the manager when I went up to the manager. She then told me well. Everybody is waiting. I explained her I’ve Been waiting two hours for six wings she then set the server to the table after I explain to him all he did was apologize. I told him I don’t wanna talk to him bring the manager over here. She came over and was complaining to me on how the Phone orders is what’s taking her so long and that’s why my food is taking so long. I explained to her it’s not my fault that they didn’t staff the building the right way She then made me look like the bad guy and said I was cussing at her. The funny thing is my son was wearing meda glasses and the whole thing was record never swore at her once I had to talk extremely loud considering it’s a sports bar and the tv is right above us but she gets offended. It’s been a while since I came to this place but it’s gonna be a while since I come back I’ve been to many Buffalo Wild Wings. I think I’ll start going to the Schaumburg location.
• GR

  Gloria Reyes

  Dec 30, 2025
  1.0
  The worst customer service by far. I’ve been on hold for a manager for over 20 mins. I was given spoiled celery & old fries (they look like they were refried) never again!!!! Do better.
• BF

  Bryan Fritz

  Dec 28, 2025
  2.0
  My son and I showed up on a very slow Sunday. We sat there for 20 minutes and didn’t even get DRINKS. My three year old wanted to leave, it was that bad. Steve the manager tried to make it right, which is the only reason I’m giving 2 stars. Unfortunately, it was too late at that point. We will not be returning
• JP

  Julia Plumeri

  Dec 28, 2025
  1.0
  Horrible. Stand at the front with tons of people waiting for to go or to be sat. No one knows who is in line for take out or seating. No one ever came so we though they were short staffed. No. They're all standing around chatting while up front is chaotic and just wanting to be greeted or sat. Went to bar top because no one came up front, so loud we screamed at each trying to talk, then gave up. Food took maybe an hour to come out. Half of it was cold. No, I didn't say anything, I was starving by then and just wanted to get out of there as quickly as possible. Wow.

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