Buffalo Wild Wings

3.6
1592 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
301 East Euclid Avenue, Mount Prospect, IL
60056, United States

Hours

Reviews

3.6
1,592 reviews
5 stars
638
4 stars
396
3 stars
157
2 stars
100
1 star
301

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, understaffing, and unprofessional behavior from staff, leading to long wait times and poor dining experiences.

Food Quality

While some customers enjoyed the food, many expressed dissatisfaction with the quality, including cold, overcooked, or poorly prepared items.

Order Accuracy

A significant number of reviews highlighted issues with order accuracy, including missing items and incorrect sauces, particularly with takeout orders.

Management Concerns

Several reviews mentioned poor management practices, including lack of responsiveness to customer complaints and inadequate staffing.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendly service and enjoyed the food when it was prepared correctly.
  • MC
    Michael Cima
    1 day ago
    1.0
    This place is a joke. Every single time I go there, they overload my wings with sauce to the point there is a pool of sauce under. Today I asked for the dry rub and it looked like they dumped half the bottle of seasoning on 10 wings. The wings were so salty because of all the seasoning I couldn’t even eat them. This doesn’t just happen here and there, this is all the time. The service is also a joke. I tried to order for delivery and they said I had to do it online, but then their website wasn’t working. It’s also very expensive, 40 wings for $62 is absurd.
  • PP
    Prakash Prajapati
    Nov 15, 2025
    1.0
    To much time for online oder!! I don't know why bcz other oder reddy fast but doordash oder always longer time wait .
  • BS
    Brittany Samson
    Nov 2, 2025
    1.0
    Ordered to go. Waited 40 minutes. All wings had the wrong sauce when i brought them home. Tried to bring them back for a refund and the manager was too busy to come refund them. I was literally in the store 2 feet away from them. I was told to wait for 20 minutes. Horrible management.
  • SJ
    Susie Jackson
    Oct 29, 2025
    1.0
    Horrible customer service. Went in for a drink at the bar. Bartender no where to be seen. Waited about 5 min, she came out from the back door chatting with a female manager. Finished their convo before acknowledging me. Being the only one there at the time I would’ve expected some small talk or suggestions but it was almost like I was a bother to their gossip hour. Ended up finishing my drink and not ordering food. No wonder restaurant was empty.
  • KK
    Kevin Kim
    Oct 25, 2025
    2.0
    Came in Thursday after work with some coworkers just to eat and have a chill time. Food was delicious, wings were great as well as the drinks everything came out at a reasonable time. Our server however already sat us down with an attitude to a certain degree I can understand is frustrating coming in 2 hours before closing, but 2 hours is better than 1. After ordering and eating we decided to order a little bit more to which our server had said “just letting you know you’re my last table so i can’t leave til you leave so order whatever you want now”. Coming from food service industry myself, I thought that was very unprofessional to say because we are paying customers and we have no issue paying or waiting for a few more wings, but the attitude and approach was very unprofessional. I would not return to dine-in with service that felt demeaning. He also told us he was coming back with lids for our sauces, but then I see him putting on his jacket and walking out of the building.

Frequently Asked Questions About Buffalo Wild Wings

What type of cuisine does Buffalo Wild Wings in Mount Prospect serve?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with 26 sauces and seasonings to choose from.

Where is Buffalo Wild Wings located in Mount Prospect?

It is located at 301 East Euclid Avenue, Mount Prospect, IL 60056.