Numerous customers reported slow service, understaffing, and unprofessional behavior from staff, leading to long wait times and poor dining experiences.
Food Quality
While some customers enjoyed the food, many expressed dissatisfaction with the quality, including cold, overcooked, or poorly prepared items.
Order Accuracy
A significant number of reviews highlighted issues with order accuracy, including missing items and incorrect sauces, particularly with takeout orders.
Management Concerns
Several reviews mentioned poor management practices, including lack of responsiveness to customer complaints and inadequate staffing.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and enjoyed the food when it was prepared correctly.
MC
Michael Cima
1 day ago
1.0
This place is a joke. Every single time I go there, they overload my wings with sauce to the point there is a pool of sauce under. Today I asked for the dry rub and it looked like they dumped half the bottle of seasoning on 10 wings. The wings were so salty because of all the seasoning I couldn’t even eat them. This doesn’t just happen here and there, this is all the time. The service is also a joke. I tried to order for delivery and they said I had to do it online, but then their website wasn’t working.
It’s also very expensive, 40 wings for $62 is absurd.
PP
Prakash Prajapati
Nov 15, 2025
1.0
To much time for online oder!! I don't know why bcz other oder reddy fast but doordash oder always longer time wait .
BS
Brittany Samson
Nov 2, 2025
1.0
Ordered to go. Waited 40 minutes. All wings had the wrong sauce when i brought them home. Tried to bring them back for a refund and the manager was too busy to come refund them. I was literally in the store 2 feet away from them. I was told to wait for 20 minutes. Horrible management.
SJ
Susie Jackson
Oct 29, 2025
1.0
Horrible customer service. Went in for a drink at the bar. Bartender no where to be seen. Waited about 5 min, she came out from the back door chatting with a female manager. Finished their convo before acknowledging me. Being the only one there at the time I would’ve expected some small talk or suggestions but it was almost like I was a bother to their gossip hour. Ended up finishing my drink and not ordering food. No wonder restaurant was empty.
KK
Kevin Kim
Oct 25, 2025
2.0
Came in Thursday after work with some coworkers just to eat and have a chill time. Food was delicious, wings were great as well as the drinks everything came out at a reasonable time. Our server however already sat us down with an attitude to a certain degree I can understand is frustrating coming in 2 hours before closing, but 2 hours is better than 1. After ordering and eating we decided to order a little bit more to which our server had said “just letting you know you’re my last table so i can’t leave til you leave so order whatever you want now”. Coming from food service industry myself, I thought that was very unprofessional to say because we are paying customers and we have no issue paying or waiting for a few more wings, but the attitude and approach was very unprofessional. I would not return to dine-in with service that felt demeaning. He also told us he was coming back with lids for our sauces, but then I see him putting on his jacket and walking out of the building.
Frequently Asked Questions About Buffalo Wild Wings
What type of cuisine does Buffalo Wild Wings in Mount Prospect serve?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with 26 sauces and seasonings to choose from.
Where is Buffalo Wild Wings located in Mount Prospect?
It is located at 301 East Euclid Avenue, Mount Prospect, IL 60056.
What are the operating hours for Buffalo Wild Wings in Mount Prospect?
They are open Monday to Thursday and Sunday from 11:00 AM to midnight, and on Friday and Saturday from 11:00 AM to 1:00 AM.
Can I call Buffalo Wild Wings Mount Prospect for reservations or inquiries?
Yes, you can call them at +1 847-610-9048 for any inquiries.
Does Buffalo Wild Wings Mount Prospect offer takeout services?
Yes, Buffalo Wild Wings is categorized as a takeout restaurant besides being a sports bar and chicken wings restaurant.
What are some nearby restaurants to Buffalo Wild Wings in Mount Prospect?
Nearby restaurants include Steak 'n Shake, Surf's Up seafood and chicken restaurant, Grade A Cafe, Smokey Bones Bar & Fire Grill, and Mr. Kimchi Korean BBQ Randhurst.
Are there entertainment options near Buffalo Wild Wings in Mount Prospect?
Yes, AMC Randhurst and AMC Entertainment cinemas are nearby for moviegoers.
What nearby shopping centers are close to Buffalo Wild Wings Mount Prospect?
Randhurst Mall shopping center with stores like World Market, Carson's, and Karen Kane at Carson's - Randhurst Shopping Center is nearby.
Is there a fitness center near Buffalo Wild Wings in Mount Prospect?
Yes, Planet Fitness gym and sports and recreation venue is located nearby for fitness enthusiasts.
What services are available near Buffalo Wild Wings for banking and financial needs?
Nearby financial services include Huntington Bank, TCF Bank, Western Union, Coinme ATM, and Coinstar Bitcoin ATM.