Brand Certified
Dairy Queen Grill & Chill
3.2(372 reviews)
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Business Details
401 S Clay St, Mount Carroll, IL
61053-1307, United States
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
(815) 244-4305
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Hours
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.2
372 reviews
5 stars
133
4 stars
63
3 stars
39
2 stars
32
1 star
105
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted extremely rude and unprofessional behavior from staff, including owners, leading to a negative customer experience.
Food Quality
Customers reported issues with food quality, including stale items, incorrect orders, and poor preparation.
Pricing Issues
Many customers expressed frustration over unexpected charges and discrepancies between menu prices and what they were charged.
Cleanliness and Maintenance
Several reviews mentioned unsanitary conditions, such as dirty bathrooms and poorly maintained equipment.
- NNNick NelsonFeb 11, 20261.0I’ve been through the drive through twice in the last 2 months. Both times food was terrible. Bad enough to throw away. The first time the bun was so stale it crumbled. Then today I bit into my sandwich and literally the heal of the head of lettuce was on my burger…. Quality control needs to step in. Or it needs to change owners to someone who wants to put out a quality product. Straight terrible
- WKWesley KotcherFeb 9, 20262.0Prices don't reflect the drive through menu. Have been though twice and have been charged $2 more than expected each time. 2 for five cost $8.50, 9.99 combo cost 12.80
- ABAdriana BarraganJan 13, 20261.0Awful service!!! If you order online they literally YELLLLLL at you through the driver intercom to come inside!!!! THENNNNN the other day my manager went into get her food and they THREW IT AT HERRRRR!!! Then she had a coupon with her rewards and they asked her how she got her food so cheap and were yelling at her about it…. IF YOU EVER GO THERE ORDER THREW THE APP!!!! They over charge you if you don’t!!! ❤️
- AMAngela MendozaOct 19, 20254.0Food good but was told twice no bacon and still put it on. Super nice woman who took order
- IFIron FistSep 17, 20251.0extremely poor service,very rude staff, not only was my order not correct but i found hair in my food and got a nasty soggy bun. last time i go here shame cus it used to be my favorite DQ spot. you guys have a lot of stuff you need to fix promptly!!!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Mount Carroll?
Dairy Queen Grill & Chill is open every day from 9:00 AM to 9:00 PM.
Where is Dairy Queen Grill & Chill located?
It is located at 401 S Clay St, Mount Carroll, IL 61053-1307, USA.
What type of menu items does Dairy Queen Grill & Chill offer?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, shakes and malts, and DQ cakes.
Does Dairy Queen Grill & Chill have outdoor seating and is it family-friendly?
Yes, the location offers outdoor seating and is family-friendly, welcoming children as well.
Is there a drive-thru service available at Dairy Queen Grill & Chill?
Yes, they offer drive-thru service for convenient ordering and pickup.
Can I order online or use mobile deals at Dairy Queen Grill & Chill?
Yes, you can place orders online and take advantage of mobile deals through their app.
Is WiFi available for customers at Dairy Queen Grill & Chill?
Yes, free WiFi is available for customers at this location.
What nearby places can I visit before or after enjoying a meal at Dairy Queen Grill & Chill?
You can visit nearby attractions such as the Savanna Museum and the Owen P Miles Museum for arts and culture, or enjoy outdoor time at Point Rock Park and Timber Lake Playhouse.
Are there nearby services or facilities that might be useful when visiting Dairy Queen Grill & Chill?
Yes, there is a Mobil gas station nearby for fueling needs, and banks like Mt. Carroll Banking Center if you need banking services.
How can nearby transit or landmarks help me find Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is located near known landmarks such as Shimer Square and the Mount Carroll Historic District, which can help you locate the restaurant easily.
Brand Certified Facts from Dairy Queen Grill & Chill
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