Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
809 reviews
5 stars
189
4 stars
128
3 stars
191
2 stars
90
1 star
211
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times at both the drive-thru and inside the restaurant, with some stating it took over 30 minutes to receive their orders.
Food Quality
Many reviews highlighted issues with food quality, including cold, stale, or incorrect orders, as well as complaints about portion sizes.
Cleanliness
Numerous customers noted unsanitary conditions in the dining area and restrooms, with dirty tables and overflowing trash being common complaints.
Staff Attitude
While some employees were praised for their friendliness, many reviews mentioned unhelpful or inattentive staff, particularly during busy times.
Management Issues
Several customers expressed dissatisfaction with management, citing poor handling of complaints and lack of training for staff.
- AAAlex AtwoodNov 14, 20254.0The staff here are friendly and my orders usually come out fast. The restaurant is clean for the most part, and the food hits the standard McDonald’s quality I expect. The only reason I’m giving 4 stars instead of 5 is that sometimes the service gets a little slow during peak hours, and a few items aren’t always stocked. Overall, it’s reliable and a decent spot if you need a quick bite.
- MWmark worldsNov 12, 20252.0Qtr pounder w/bacon meal. The burger only had 1 pickle on it. Only 1 slice of bacon on it. The burger was room temperature at best.
- DLDeanna Clark (Lea)Nov 2, 20251.0Absolutely horrible everytime I go. Honestly not sure why I went back. Waited in the drive thru line for 40 minutes this morning on a MOBILE ORDER for 2 breakfast items and a coffee. Just for one of my sandwhiches to have a thick slathering of ranch(?), absolutely disgusting lol. I'm always nice to fast food workers since ive been there and often its not yalls fault, but honest to God yall doing something wrong.
- ADAndrea DowningOct 30, 20251.0I’m currently in line at the drive-thru (going on 35 minutes with 3 cars ahead of me still) and felt the need to leave a review. It would take less time for me to sit down and eat at a restaurant. Please fix this!!
- MLmike libermanOct 30, 20252.0Well what can I say. This one is known as the worst McDonald's in the region. I tried to order a meal with a senior discount. The teller did not known how to take my coffee off and charged me a bottled water to accomplish the order ... Really! I said just order my sandwich and give me a senior coffee. I ended up getting a bilt meal... Which I did not ask for. To top it off, I did not get an egg on my sandwich! I should have known better than try them again. As always, if you enjoyed this review please smash the "LIKE" button. And if you would like to see more of my reviews, please be sure to "Follow" me on Google Maps.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Mount Carmel, IL?
McDonald's in Mount Carmel, IL is open daily from 5:00 AM to 11:00 PM, except on Sunday when it closes at 11:00 PM as well.
What are the delivery service hours for this McDonald's location?
Delivery is available Monday through Thursday and Sunday from 5:00 AM to 10:00 PM, and on Friday and Saturday from 5:00 AM to 11:00 PM.
Does this McDonald's have a drive-through service and what are its hours?
Yes, the McDonald's offers drive-through service daily from 5:00 AM to 11:00 PM.
Can I place an order for pickup or delivery through a mobile app?
Yes, you can order via the McDonald's App available for iOS and Android or through their online ordering links.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services are available at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
It is located at 111 E 9th St, Mount Carmel, IL 62863, United States.
Are there any convenience stores or gas stations near McDonald's Mount Carmel location?
Yes, Jumpin Jimmy's and Phillips 66 Gas are nearby convenience stores and gas stations close to McDonald's.
What other dining options can I find near this McDonald's?
Nearby restaurants include Taco Tierra of Mt. Carmel, Guadalajara Mexican Restaurant, Tequila's Mexican Restaurant, and Scooter's Coffee.
Are there any community or public service places near this McDonald's I could visit?
Yes, places like Mount Carmel Precinct, Mt Carmel Public Library, and Wabash County Emergency Management Agency are nearby and might be of interest.