McDonald's

3.0
813 reviews
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Business Details

111 E 9th St, Mount Carmel, IL
62863, United States
(618) 263-4115
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
111 E 9th St, Mount Carmel, IL
62863, United States

Hours

Reviews

3.0
813 reviews
5 stars
191
4 stars
129
3 stars
192
2 stars
90
1 star
211

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.

Food Quality

Many reviews mentioned that the food was often cold, stale, or not prepared correctly, leading to disappointment.

Cleanliness

Several customers noted unsanitary conditions in the dining area and restrooms, with dirty tables and overflowing trash.

Staff Attitude

While some employees were praised for their friendliness, others were criticized for being unhelpful or inattentive.

Order Accuracy

Numerous reviews indicated issues with incorrect orders, missing items, and poor handling of mobile orders.
  • MW
    Mike Wright
    3 days ago
    3.0
    Needs a little love, only pleasant person is Shawn.
  • SS
    Samantha
    Dec 16, 2025
    4.0
    Food could have been hotter & more fresh, but the staff was friendly.
  • AA
    Alex Atwood
    Nov 14, 2025
    4.0
    The staff here are friendly and my orders usually come out fast. The restaurant is clean for the most part, and the food hits the standard McDonald’s quality I expect. The only reason I’m giving 4 stars instead of 5 is that sometimes the service gets a little slow during peak hours, and a few items aren’t always stocked. Overall, it’s reliable and a decent spot if you need a quick bite.
  • MW
    mark worlds
    Nov 12, 2025
    2.0
    Qtr pounder w/bacon meal. The burger only had 1 pickle on it. Only 1 slice of bacon on it. The burger was room temperature at best.
  • DL
    Deanna Clark (Lea)
    Nov 2, 2025
    1.0
    Absolutely horrible everytime I go. Honestly not sure why I went back. Waited in the drive thru line for 40 minutes this morning on a MOBILE ORDER for 2 breakfast items and a coffee. Just for one of my sandwhiches to have a thick slathering of ranch(?), absolutely disgusting lol. I'm always nice to fast food workers since ive been there and often its not yalls fault, but honest to God yall doing something wrong.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Mount Carmel, IL?

McDonald's in Mount Carmel, IL is open daily from 5:00 AM to 11:00 PM, except on Sunday when it closes at 11:00 PM as well.

What are the delivery service hours for this McDonald's location?

Delivery is available Monday through Thursday and Sunday from 5:00 AM to 10:00 PM, and on Friday and Saturday from 5:00 AM to 11:00 PM.