Brand Certified
McDonald's
3.0(815 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
111 E 9th St, Mount Carmel, IL
62863, United States
Certified by McDonald's • Mar 01, 2026
(618) 263-4115
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.0
815 reviews
5 stars
192
4 stars
128
3 stars
193
2 stars
90
1 star
212
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.
Food Quality
Many reviews mentioned cold or poorly prepared food, including issues with freshness and incorrect orders.
Staff Friendliness
While some customers noted friendly staff, others experienced unhelpful or inattentive service, particularly during busy times.
Cleanliness
Several reviews highlighted cleanliness issues in the dining area and restrooms, with dirty tables and unsanitary conditions reported.
Management Issues
Customers expressed dissatisfaction with management's responsiveness to complaints and overall service quality.
- MWMike WrightJan 9, 20263.0Needs a little love, only pleasant person is Shawn.
- SSSamanthaDec 16, 20254.0Food could have been hotter & more fresh, but the staff was friendly.
- AAAlex AtwoodNov 14, 20254.0The staff here are friendly and my orders usually come out fast. The restaurant is clean for the most part, and the food hits the standard McDonald’s quality I expect. The only reason I’m giving 4 stars instead of 5 is that sometimes the service gets a little slow during peak hours, and a few items aren’t always stocked. Overall, it’s reliable and a decent spot if you need a quick bite.
- MWmark worldsNov 12, 20252.0Qtr pounder w/bacon meal. The burger only had 1 pickle on it. Only 1 slice of bacon on it. The burger was room temperature at best.
- DLDeanna Clark (Lea)Nov 2, 20251.0Absolutely horrible everytime I go. Honestly not sure why I went back. Waited in the drive thru line for 40 minutes this morning on a MOBILE ORDER for 2 breakfast items and a coffee. Just for one of my sandwhiches to have a thick slathering of ranch(?), absolutely disgusting lol. I'm always nice to fast food workers since ive been there and often its not yalls fault, but honest to God yall doing something wrong.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Mount Carmel, IL?
McDonald's in Mount Carmel, IL is open daily from 5:00 AM to 11:00 PM, except on Sunday when it closes at 11:00 PM as well.
What are the delivery service hours for this McDonald's location?
Delivery is available Monday through Thursday and Sunday from 5:00 AM to 10:00 PM, and on Friday and Saturday from 5:00 AM to 11:00 PM.
Does this McDonald's have a drive-through service and what are its hours?
Yes, the McDonald's offers drive-through service daily from 5:00 AM to 11:00 PM.
Can I place an order for pickup or delivery through a mobile app?
Yes, you can order via the McDonald's App available for iOS and Android or through their online ordering links.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services are available at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
It is located at 111 E 9th St, Mount Carmel, IL 62863, United States.
Are there any convenience stores or gas stations near McDonald's Mount Carmel location?
Yes, Jumpin Jimmy's and Phillips 66 Gas are nearby convenience stores and gas stations close to McDonald's.
What other dining options can I find near this McDonald's?
Nearby restaurants include Taco Tierra of Mt. Carmel, Guadalajara Mexican Restaurant, Tequila's Mexican Restaurant, and Scooter's Coffee.
Are there any community or public service places near this McDonald's I could visit?
Yes, places like Mount Carmel Precinct, Mt Carmel Public Library, and Wabash County Emergency Management Agency are nearby and might be of interest.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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