Taco Bell

Reviews

• A

  머리검은외국인

  6 days ago
  2.0
  I was double charged for a single Box Combo ($10.10) at this location (Store #03733) on the night of March 2nd , I spoke to the Manager over the phone who admitted the error and told me to come in for a refund. However, when I arrived, the Assistant Manager on duty was incredibly dismissive and claimed she "couldn't look at transactions older than 24 hours." This is a blatant lie to avoid doing paperwork. She then had the nerve to tell me to just "call my bank" rather than fixing the store's own mistake. I followed the app check-in rules and have clear proof of the duplicate charge on my statement. It is a shame that corporate-owned franchise groups like Ampler allow their store-level management to treat customers this way over a simple $10 error. I’m still waiting for my money back. I wouldn't trust this location with your card—check your statements! Updated: I talked district manager, GM at this location got refund but it has whole process unnecessary I hope they will fix this issue in future, and I didn’t get to meet assistant manager who was rude to me which was annoying wasn’t fully satisfied Updated 2: district manager called for updated , he was good, he was making honest apology about lack of service Hopefully this location get better (at least store manager and district manager know about customer service )
• CS

  Cart Shal

  6 days ago
  5.0
  If customer service had a Hall of Fame, James Happuch would already have a statue out front. I’ve met a lot of people working in customer service, but James isn’t just good at it—he dominates the field like an all-time legend. The moment he steps into the room, the entire atmosphere changes. Customers feel it immediately. There’s this calm confidence, this effortless control, like you’re watching someone who knows they’re built for greatness. James doesn’t just serve customers—he orchestrates the entire experience. Questions? Handled instantly. Problems? Solved before you even finish explaining them. Somehow he manages to stay cool, composed, and genuinely friendly the entire time. It’s like watching someone play customer service on MVP difficulty while making it look easy. What really stands out is the aura he carries. When James is working, you can tell he’s the main character of the shift. He moves with purpose, greets people with confidence, and keeps everything running smoothly without ever breaking a sweat. You’ll see customers walk in stressed or annoyed, and five minutes later they’re smiling because James turned their whole day around. There’s also this level of energy that’s hard to explain. He’s got that cool, tough, unbothered presence—the kind where people naturally trust him to take care of things. At the same time, he’s got that adventurous, positive vibe that makes the whole place feel more alive. It’s like watching someone who genuinely enjoys what they do and spreads that energy to everyone around them. Honestly, if customer service had superstars, James Happuch would be one of them. The guy doesn’t just do the job—he elevates it. Every shift he works becomes smoother, every customer interaction becomes better, and everyone around him ends up benefiting from his presence. If you ever get served by James, just know you’re witnessing top-tier performance. Not just good. Not just great. Legendary. 🐐🔥
• RL

  Rich Lavender

  Mar 5, 2026
  5.0
  Home of the Fastest man Alive. 4 of us with Wild orders only 2 people working and it was under 1 min from start to finish. He served 3 others as well.
• SR

  Sargis Robinsadeh

  Jan 18, 2026
  1.0
  Wish I could give 0 stars worst Taco Bell to order manager acts like he don’t care at all
• NR

  Noman Rauf

  Nov 4, 2025
  2.0
  Normally, it’s edible but recently they have gotten so stingy that it’s like nothing is even there. I cannot believe they are even serving this.

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