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Dunkin' Zero
Brand Certified

Dunkin'

3.6
(204 reviews)

Business Details

(847) 470-3600
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Morton Grove, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9480 Waukegan Rd, Morton Grove, IL
60053, United States

Hours

Reviews

3.6
204 reviews
5 stars
105
4 stars
26
3 stars
11
2 stars
9
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude and inattentive staff, while a few commend friendly and helpful employees.

Order Accuracy

Numerous customers reported issues with incorrect orders, including wrong items and preparation mistakes, leading to frustration and dissatisfaction.

Cleanliness

Some reviews praised the cleanliness of the location, while others reported unsanitary conditions, including mold and hair found in food.

Quality of Food and Coffee

Mixed reviews on food and coffee quality, with some customers enjoying the products while others complained about stale or poorly made items.
  • SA
    Silky Abbott
    Feb 20, 2026
    3.0
    They don’t brew fresh coffee! The coffee is extremely hot and customer service is pathetic! Told them 2 sugars.. and they put 2 creams in the coffee.
  • AA
    Addy
    Jan 3, 2026
    1.0
    I came in. There was mold growing on the windows. My doughnut had green moles on it, and one of the servers came up and spilled my cappuccino Frappuccino all over my new Louis Vuitton purse.
  • DV
    Daniela Valdez
    Dec 31, 2025
    5.0
    Best Dunkin in the area! From service, to the nicest staff and even the manager is a kind soul. I come here everyday! Thank you all for everything you do!
  • JC
    Jiovani Cruz
    Oct 3, 2025
    1.0
    11:15am on Friday. I sat at thr drive-thru for over 5 minutes with no line and received no greeting. When I drove to the window I saw a guy with longer hair not attending to me even though he saw me there. There's absolutely no reason to be this unattentive and rude. Mind you there are no customers in drive thru and only one that I can see sitting inside.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Morton Grove, IL?

Dunkin' in Morton Grove, IL is open Monday through Saturday from 4:00 AM to 7:00 PM, and Sunday from 5:00 AM to 7:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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