Dunkin'

3.6
204 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Morton Grove, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9480 Waukegan Rd, Morton Grove, IL
60053, United States

Hours

Reviews

3.6
204 reviews
5 stars
105
4 stars
26
3 stars
10
2 stars
9
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise the friendliness of the staff, many report rude behavior and poor service experiences.

Order Accuracy

Numerous reviews highlight issues with incorrect orders and mistakes, leading to customer frustration.

Cleanliness

The location is often described as clean and well-maintained, contributing positively to customer experiences.

Management Issues

Several reviews mention problems with management and staff training, indicating a need for improvement in service quality.

Product Quality

Customers express dissatisfaction with the quality of food and drinks, citing stale items and poor preparation.
  • AA
    Addy
    Jan 3, 2026
    1.0
    I came in. There was mold growing on the windows. My doughnut had green moles on it, and one of the servers came up and spilled my cappuccino Frappuccino all over my new Louis Vuitton purse.
  • DV
    Daniela Valdez
    Dec 31, 2025
    5.0
    Best Dunkin in the area! From service, to the nicest staff and even the manager is a kind soul. I come here everyday! Thank you all for everything you do!
  • JC
    Jiovani Cruz
    Oct 3, 2025
    1.0
    11:15am on Friday. I sat at thr drive-thru for over 5 minutes with no line and received no greeting. When I drove to the window I saw a guy with longer hair not attending to me even though he saw me there. There's absolutely no reason to be this unattentive and rude. Mind you there are no customers in drive thru and only one that I can see sitting inside.
  • TB
    Tina Batio
    Aug 30, 2025
    1.0
    The worst chain for miles! Always the wrong order or items burned and shouldn’t have been served.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Morton Grove, IL?

Dunkin' in Morton Grove, IL is open Monday through Saturday from 4:00 AM to 7:00 PM, and Sunday from 5:00 AM to 7:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers delivery and curbside pickup services.