Chipotle Mexican Grill

2.3
327 reviews

About

Mexican Restaurant
Chipotle Morton Grove is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
6861 Dempster St, Morton Grove, IL
60053, United States

Hours

Reviews

2.3
327 reviews
5 stars
77
4 stars
25
3 stars
17
2 stars
23
1 star
185

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including stale rice, undercooked ingredients, and missing items from orders.

Portion Sizes

Many reviews highlighted that portion sizes were consistently small, with customers feeling shortchanged on ingredients.

Cleanliness

The restaurant was frequently described as dirty, with overflowing trash and unclean food preparation areas.

Customer Service

Staff were often noted as rude or indifferent, with several customers expressing dissatisfaction with the service experience.

Order Accuracy

Multiple customers experienced issues with incorrect orders, including missing items and wrong ingredients.
  • SK
    Suad Kraja
    Jan 1, 2026
    1.0
    Ordered mobile order burrito bowel requested double chicken bowl had less then a regular serving the amount of ingredients in bowl were very disrespectful. Welcome to mass profit and mass greed in America.
  • BS
    brent schmitt
    Dec 28, 2025
    5.0
    Two days ago I took my children to this chipotle. Unfortunately there were several hairs in my child’s bow of white rice. When we inquired the rice was replaced by the staff so that was kind of them.
  • DD
    Dušan Drobnjak
    Dec 21, 2025
    1.0
    Horrible experience.No wonder this location has so bad review.I payed for double protein and I got 2 times half serving spoons because they didn't have enough.Not to mention thar for a regular portion you get mostly rice and beans. They way they are throwing it it's like for pigs.I like idea of eating at Chipotle as healthy option,but you are cutting off the protein.And it's not cheap.
  • DD
    Dan
    Dec 17, 2025
    1.0
    Avoid. I workout right by here and won’t eat here.
  • MM
    Martha Martinez
    Dec 10, 2025
    1.0
    This place was disgusting. Trash was piled up in the trash cans, overflowing. All workers were huddled talking to eachother when clearly they have a job to do. There were napkins and straws thrown everywhere near the fountain machine. The guy taking my order was just tossing my food bad. No care in the world.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Morton Grove offer?

Chipotle Mexican Grill offers a customizable menu with burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the opening hours of Chipotle Mexican Grill in Morton Grove?

The restaurant is open daily from 10:45 AM to 11:00 PM.