Many customers reported issues with food quality, including stale buns, spoiled ingredients, and incorrect orders.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and mistakes in orders.
Cleanliness
Several customers noted cleanliness issues, particularly in the bathrooms and kitchen areas.
Inconsistent Experience
Customer experiences varied widely, with some praising the food and service while others expressed disappointment and vowed not to return.
Pricing Concerns
Many customers felt that the prices were too high for the quality of food received.
CR
Clint Reisenbigler
Sep 5, 2025
1.0
Ordered a mini oreo blizzard in the drive thru, while eating it on the way home I found plastic pieces in it... not worth my time to turn around and go back. This Morrison location has gone downhill since it changed hands.
TW
Tara Ward
Aug 25, 2025
1.0
Ordered an Original cheeseburger, worst burger I’ve ever had. The bun was stale and the burger was not what you get at other locations. Husband ordered the chicken strip basket the gravy to dip it in was spoiled.
MS
M Squirrel
Jun 25, 2025
3.0
Very few m&ms in my blizzard. And the prices have gone up $14 for two blizzards.
Disappointing
Frequently Asked Questions About Dairy Queen Grill & Chill
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 200 N Sawyer Rd, Morrison, IL 61270-2961.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 9:00 PM.
What type of food and treats does Dairy Queen Grill & Chill offer?
The menu features classic fast-food items such as burgers and fries, along with soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, and Grillburgers®.
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, the location has a drive-thru as well as indoor and outdoor seating, including booster seats and high chairs, making it family-friendly and good for kids.
Is Dairy Queen Grill & Chill wheelchair accessible and equipped with restrooms?
Yes, the restaurant is wheelchair accessible and has restrooms available for customers.
Can I order online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, you can order online for pickup through their website and download the Dairy Queen app for exclusive deals and mobile rewards.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby attractions include The Cage batting cage amusement park for entertainment, Morrison Il Tsc Farmers Market for fresh produce shopping, and Hilltop Lanes bowling alley for family fun activities.
Are there nearby medical facilities if I need healthcare while visiting Dairy Queen Grill & Chill?
Yes, nearby medical facilities include MercyOne Morrison Family Medicine hospital and Morrison Family Health Clinic, which offers family practice and eye care services.
Where can I find local services for pet care near Dairy Queen Grill & Chill?
Scooby Do's is a nearby pet groomer and offers pet sitting services, providing convenient pet care options close to the restaurant.
What other businesses are located near Dairy Queen Grill & Chill that might be useful?
Nearby businesses include Dollar General for discount shopping, Western Union for money transfer services, and Kunes Chevrolet of Morrison for automotive needs.