McDonald's

3.3
1715 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1700 Division St, Morris, IL
60450, United States

Hours

Reviews

3.3
1,715 reviews
5 stars
504
4 stars
332
3 stars
336
2 stars
182
1 star
361

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times at both the drive-thru and inside the restaurant, often exceeding 20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Numerous customers complained about cold, stale, or poorly prepared food, with some describing it as inedible.

Staff Attitude

Several reviews mentioned rude or unprofessional behavior from staff, contributing to a negative customer experience.

Cleanliness

There were complaints about the cleanliness of the restaurant, including dirty tables and unpleasant odors.
  • DB
    Dalilah Botello
    Jan 3, 2026
    1.0
    Paid 27 for this and 20 chickens nuggets wow
  • RR
    Rick Rosary
    Dec 13, 2025
    3.0
    Place has always hot food but the drive through sucks. 4 cars in front of me and took over 15 minutes to get my order. One time when it was busy it took over 20 minutes to get my food. They need to train or hire people that move
  • DD
    Dommib9
    Dec 10, 2025
    1.0
    Consistently the worst experience that I have at any mcdonalds location. Lines are frequently out of the parking lot and they always seem to not have some basic food item available for some god forsaken reason. Avoid this location if you can help it. Expect to not get what you ordered. Especially if you order on the app.
  • NN
    Nathan
    Dec 6, 2025
    5.0
    Savannah and Ari that work here spilled a coke into my car and then claimed that it wasn’t their fault while arguing with me. Terrible service they took my food for a refund and I still had coke all over my seat and pants. They should be fired.
  • JJ
    Jenny
    Dec 6, 2025
    1.0
    The past 2 times we have been they literally have messed up my order so badly, I don’t even know how they accomplish it. Missing items and wrong items. Terrible. Worst part is everytime the manager was handing the food to us. THE MANAGER!! As a previous worker of McDonald’s this is one of the saddest ones iv ever spent my money at.

Frequently Asked Questions About McDonald's

What are the general operating hours for McDonald's at 1700 Division St, Morris, IL?

McDonald's is open daily from 5:00 AM. Sunday to Thursday it closes at 1:00 AM, and on Friday and Saturday it remains open until 3:00 AM.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open from 5:00 AM to 1:00 AM Sunday through Thursday, and from 5:00 AM to 2:00 AM on Friday and Saturday.