Jewel-Osco

4.2
1147 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Jewel-Osco located at 1414 N Division St, Morris, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today! Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (815) 942-2374. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Jewel-Osco
1414 N Division St, Morris, IL
60450, United States

Hours

Reviews

4.2
1,147 reviews
5 stars
615
4 stars
325
3 stars
116
2 stars
28
1 star
63

What are people saying?

AI-generated from recent customer reviews

Pricing Issues

Many customers expressed frustration with high prices and inconsistent sale pricing, often feeling misled by the store's pricing system.

Customer Service

Feedback on customer service was mixed; while some praised friendly staff, others reported rude behavior, especially in the deli.

App and Online Ordering

Customers frequently encountered problems with the store's app and online ordering system, leading to incorrect charges and missing items.

Store Condition

Several reviews mentioned cleanliness issues and expired products, indicating a need for better inventory management.

Product Quality

Despite pricing concerns, many customers appreciated the quality of produce and specialty items available at the store.
  • KK
    Kaotic
    Nov 12, 2025
    4.0
    I just moved out this way and everyone here is very nice and they have alot of items, though the prices are high they are cheaper than walmart with alot of their prices.
  • BM
    Barbara Morphey
    Nov 2, 2025
    5.0
    No comment
  • GB
    Grant B.
    Oct 26, 2025
    1.0
    Not worth shopping at. Their food/item prices are VERY high. Most of the items in the produce section are missing prices. Items that they do mark down on sale, their system doesn't recognize the sale price and charges full price. Every visit I need to have things corrected at the register, but that is difficult because they don't apply discounts/coupons until the very end when they ring up your total. Then I need to go to customer service and tell them that no, I'm not paying $35 for 4 boxes of cereal, they were on sale for $2 each when buying 4 boxes. I feel bad for the people who don't notice the pricing issues because I guarantee it's happening to many more people than just me. And come on... The digital "For U" coupons are the worst. You go around the store and everyone has their phones out desperately trying to clip coupons in the poorly designed Jewel App. Except internet/data signals are terrible in the store so it barely works half the time. Even when you clip coupons, sometimes they just won't work. Like 80-90% of my coupons work, and the other 10-20% don't work and are still sitting clipped in my account for the items I just bought (and yes, I verified I bought the right items in the right size). It's not a me problem, it a Jewel problem. I would like to say that them having employees to bag your groceries is a plus, but most times the just throw all your stuff in bags without any care, resulting in crushed items, food falling out of containers, and other questionable bagging choices. Now I just shop at Aldi or Walmart, it's a much better experience.
  • KC
    Karen C.
    Oct 25, 2025
    2.0
    Very frustrating and inconvenient to have to jump thru hoops to get a sale price. The downloading and preselecting of sale items takes too long and why? If something’s on sale it’s on sale. Often a 2/1 doesn’t come up even at the end of ringing stuff up and that’s a sneaky way to do business. I choose to not shop here. I’m sure the store is fine but I choose to avoid Jewel.
  • MR
    Mitch Rader
    Oct 5, 2025
    2.0
    I have a number of issues with the app getting delivery. The latest was today when I added to my order and finding out that my Link card was preautherized initially and that the added items were then charged to my debit card and not Link. At no time in the process is this stated. Customer service offered no solution and suggested that in the future, if I didn't want my card charged, that I not add anything. It's doubtful that I will shop again at Jewel.

Frequently Asked Questions About Jewel-Osco

Does Jewel-Osco accept SNAP EBT?

Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Jewel-Osco near me accept Apple Pay?

Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!