Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.9
221 reviews
5 stars
99
4 stars
58
3 stars
30
2 stars
13
1 star
21
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rudeness from staff and incorrect orders.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty restrooms and unpleasant odors.
Food Quality
While some customers enjoyed the food, others noted inconsistencies, such as dry or poorly prepared items.
Positive Experiences
Despite the negatives, several reviews praised the friendly service and quality of ice cream and burgers, especially after recent management changes.
- CLConnie LangleyDec 23, 20254.0The sprite tasted like carbonated water, no syrup. Cheese curds were greasy.
- BBBrad BaronNov 14, 20251.0Any time you walk into this Dairy Queen you’re hit with a fog of body odor. The people who work here are so unhygienic that they can stink up an entire restaurant, even over the aroma of frying food. If they can’t even be troubled to bathe or launder their clothes, how good can their food safety practices be? They’re also rude. Everyone knows not to expect politeness or a smile at a DQ in the 21st century but this one is extra stinky.
- RTRussell ThomasAug 9, 20254.0OK just didn't feel welcoming.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Monticello, IL?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 9:30 PM.
Where is Dairy Queen Grill & Chill located?
It is located at 101 W Main St, Monticello, IL 61856-1967, US.
What types of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® treats, Chicken Strip Basket, Grillburger®, and ice cream cakes.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, the location offers a drive-thru for convenient service.
Is there seating and family-friendly amenities available at this Dairy Queen location?
Yes, the restaurant provides seating, high chairs, restrooms, and is family-friendly and good for kids.
Can customers order online or use mobile deals at Dairy Queen Grill & Chill?
Yes, customers can order online via their website and take advantage of mobile deals through the Dairy Queen app.
What are some nearby places worth visiting when dining at Dairy Queen Grill & Chill?
Nearby you can visit Monticello Courthouse Square Historic District, Rotary Centennial Park, and the Monticello Farmers' Market for various activities before or after your meal.
Are there other dining options near Dairy Queen Grill & Chill in Monticello?
Yes, nearby dining includes Main Street Pub, The Main Street Pub, Las Marias Mexican Restaurant, KayBee Community Cafe, and Steeple Coffee House.
Is there shopping close to Dairy Queen Grill & Chill for a combined visit?
Yes, you can visit Bespoke Gift Company for flowers and gifts, En Pointe Monticello for fashion and accessories, Maxwell's Discount Store for party supplies and clothing, and True Value hardware store nearby.
How can the nearby Monticello Farmers' Market enhance a visit to Dairy Queen Grill & Chill?
After enjoying treats at Dairy Queen, you can explore fresh, local produce and goods at the Monticello Farmers' Market nearby for a fun and diverse local shopping experience.