Brand Certified
Wendy's
3.5(928 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
1895 Douglas Road, Montgomery, IL
60538, United States
Certified by Wendy's • Mar 01, 2026
(630) 844-9320
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/il/montgomery/1895-douglas-road
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.5
928 reviews
5 stars
345
4 stars
208
3 stars
132
2 stars
63
1 star
180
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food temperature and quality, including cold and undercooked items.
Cleanliness
Several customers noted that the restaurant was dirty and poorly maintained.
Management Issues
There were complaints about management and staff behavior, indicating a lack of proper training and oversight.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and had positive experiences with food and service.
- CLChas LeadFeb 15, 20261.0Ordered a Dave's single and a medium fry. The fries were disgusting the were burnt and were spicy. I won't be ordering from here anymore they're just as nasty as McDonald's
- KBKristin BelcastroJan 30, 20261.0Food poisoning. Do not eat here 😷
- JLJesus LivesJan 6, 20261.0The lady, maybe manager, was yelling at the kid working in the back. The place was filthy
- CVChristian VidalesDec 10, 20253.0I came to Wendy’s I order a large fries and they give me this half empty come on I paid for a large one not a medium one unbelievable
- ARAnselmo RamirezNov 28, 20251.0Bad service, they don't even give you a fork or napkins and your food is just a salad
Brand Certified Facts from Wendy's
This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website