Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
916 reviews
5 stars
342
4 stars
207
3 stars
130
2 stars
62
1 star
175
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times at both the drive-thru and inside the restaurant, with some stating they waited over 20 minutes for their orders.
Order Accuracy
Many reviews mentioned issues with missing items or incorrect orders, leading to customer frustration.
Food Quality
Several customers complained about receiving cold or old food, including stale fries and undercooked meat.
Staff Attitude
Feedback indicated a mix of positive and negative experiences with staff, with some praising friendly service while others reported rudeness and lack of professionalism.
Cleanliness
There were mentions of dirty tables and unsanitary conditions, particularly regarding food handling practices.
- SMSamantha MedranoNov 11, 20255.0Perfect i love the food and customer service is great. Very clean
- JVJohnnie VorabouthNov 9, 20255.0Good service
- DJDivine JamesOct 29, 20251.0If I could give this a zero I would. their customer service is absolutely unacceptable, they have rude teenagers working there who have no curtesy to even say hi or hello. I’ve ordered here several times and my order is always wrong and cold. I wound NEVER EVER recommend anyone to eat here.
- ARAlejandra ReyesOct 19, 20251.0This is the most trash place in terms of drive through customer service and speed. 10/19/25 at 12:34am your crew kept everyone waiting because apparently they have no idea what they’re doing.
- JDJohnathan DunnSep 29, 20251.0Would love to leave a review for food but I can't, I walked in at 8am to what appeared to be an abandoned restaurant, I was able to freely walk around and could even have gotten into the back and did not see a single employee there. Really odd. Maybe it's a new high concept fast food restaurant where you have to ring up your own order then cook your own food?
Frequently Asked Questions About Wendy's
Is 1895 Douglas Road Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Montgomery, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Montgomery, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (630) 844-9320.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 1895 Douglas Road Wendy’s serve breakfast?
Yes, this Wendy’s location in Montgomery, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's located at 1895 Douglas Road, Montgomery?
The drive-thru is open Monday through Thursday and Sunday from 7:30 AM to 1:00 AM, and on Friday and Saturday from 7:30 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at 1895 Douglas Road, Montgomery serves breakfast including combos and classic sandwiches.
What payment options are accepted at Wendy's in Montgomery, IL?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is delivery and dine-in available at Wendy's on Douglas Road?
Yes, this location offers delivery, dine-in, and has a drive-thru service.
Where can I find Wendy's menu and place orders online?
You can view the menu at https://menu.wendys.com/ and place orders online at https://order.wendys.com.
How can I provide feedback or contact the Wendy's at 1895 Douglas Road?
You can contact the Customer Care team via the Contact page on Wendy's website or call (630) 844-9320. Feedback can also be submitted through the Wendy’s Customer Satisfaction Survey online.
What nearby restaurants can I visit in the Montgomery area along with Wendy's?
Nearby restaurants include Baba’s Famous Steak & Lemonade – Montgomery, Dairy Queen Grill & Chill, Pizza Hut, Chinese Wok, and Taco Bell. You might enjoy exploring these places before or after your visit to Wendy's.
Are there any nearby services near Wendy's at 1895 Douglas Road for customers looking for additional amenities?
Yes, nearby services include United Group Logistics Inc, Associated Bank, West Suburban Dental Care, Kendall Immediate Medical Care, U-Haul Moving & Storage, and Metro by T-Mobile, offering a variety of options for customers visiting the area.
Can I find fitness and beauty services near Wendy's in Montgomery?
Yes, nearby you can visit Planet Fitness - Montgomery for workouts, and Bellagio Nails or Purity Nail Garden for beauty and nail services.
What other fast food options are available near Wendy's at 1895 Douglas Road?
In addition to Wendy’s, fast food options nearby include Taco Bell and Dairy Queen Grill & Chill, providing variety for quick dining choices.