Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
924 reviews
5 stars
343
4 stars
208
3 stars
132
2 stars
63
1 star
178
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Food Quality
Many reviews mentioned cold or old food, with several customers expressing dissatisfaction with the temperature and freshness of their meals.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and highlighted enjoyable food items.
Inconsistent Hours
Customers noted that the restaurant often closed earlier than advertised, leading to confusion and disappointment.
Cleanliness Concerns
Several reviews pointed out cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
- JLJesus Lives6 days ago1.0The lady, maybe manager, was yelling at the kid working in the back. The place was filthy
- CVChristian VidalesDec 10, 20253.0I came to Wendy’s I order a large fries and they give me this half empty come on I paid for a large one not a medium one unbelievable
- ARAnselmo RamirezNov 28, 20251.0Bad service, they don't even give you a fork or napkins and your food is just a salad
- IIIsamar IbarraNov 21, 20251.0Took so long in the drive through and had food ready but didn’t give us the food and made us wait like 15 minutes rven thoyght i had made the mobile order 10 minutes ago and the workers look like they hate their life.
- JHJah HeNov 18, 20252.0This is the only one that closes so early on Tuesday I was surprised plz update it puz Big signs That you have different Hours Like 8pm they close ?? SO Ramdom put all the days Not every Wendy is the same be AWARE
Frequently Asked Questions About Wendy's
Is 1895 Douglas Road Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's located at 1895 Douglas Road, Montgomery?
The drive-thru is open Monday through Thursday and Sunday from 7:30 AM to 1:00 AM, and on Friday and Saturday from 7:30 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at 1895 Douglas Road, Montgomery serves breakfast including combos and classic sandwiches.
What payment options are accepted at Wendy's in Montgomery, IL?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is delivery and dine-in available at Wendy's on Douglas Road?
Yes, this location offers delivery, dine-in, and has a drive-thru service.
Where can I find Wendy's menu and place orders online?
You can view the menu at https://menu.wendys.com/ and place orders online at https://order.wendys.com.
How can I provide feedback or contact the Wendy's at 1895 Douglas Road?
You can contact the Customer Care team via the Contact page on Wendy's website or call (630) 844-9320. Feedback can also be submitted through the Wendy’s Customer Satisfaction Survey online.
What nearby restaurants can I visit in the Montgomery area along with Wendy's?
Nearby restaurants include Baba’s Famous Steak & Lemonade – Montgomery, Dairy Queen Grill & Chill, Pizza Hut, Chinese Wok, and Taco Bell. You might enjoy exploring these places before or after your visit to Wendy's.
Are there any nearby services near Wendy's at 1895 Douglas Road for customers looking for additional amenities?
Yes, nearby services include United Group Logistics Inc, Associated Bank, West Suburban Dental Care, Kendall Immediate Medical Care, U-Haul Moving & Storage, and Metro by T-Mobile, offering a variety of options for customers visiting the area.
Can I find fitness and beauty services near Wendy's in Montgomery?
Yes, nearby you can visit Planet Fitness - Montgomery for workouts, and Bellagio Nails or Purity Nail Garden for beauty and nail services.
What other fast food options are available near Wendy's at 1895 Douglas Road?
In addition to Wendy’s, fast food options nearby include Taco Bell and Dairy Queen Grill & Chill, providing variety for quick dining choices.