Papa Johns Pizza

3.4
166 reviews
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Business Details

1550 DOUGLAS RD, Montgomery, IL
60538, United States
(630) 701-3061
https://locations.papajohns.com/united-states/il/60538/montgomery/1550-douglas-rd?utm_source=gmb&utm_medium=organic
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Montgomery, IL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Montgomery pizza for any occasion. Call us for pizza delivery in Montgomery or stop by 1550 DOUGLAS RD for carryout to order the best pizza in Montgomery, along with breadsticks, wings, and more!

Location

Papa Johns Pizza
1550 DOUGLAS RD, Montgomery, IL
60538, United States

Hours

Reviews

3.4
166 reviews
5 stars
73
4 stars
22
3 stars
16
2 stars
9
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service experiences.

Food Quality

Several reviews mentioned issues with undercooked pizza and incorrect toppings, leading to dissatisfaction with the food quality.

Staff Performance

While some customers praised the friendly and hardworking staff, others criticized the lack of professionalism and proper training.

Cleanliness Concerns

Multiple reviews highlighted concerns about cleanliness and food safety practices among employees.

Positive Experiences

Despite the negative feedback, some customers expressed satisfaction with the food and service, indicating a mix of experiences.
  • JJ
    Jessica Johnson
    Dec 31, 2025
    1.0
    I ordered pizza on the app. I went to pick it up. They gave away my order. The employee is shaking her head at me when I have given her my name multiple times. I pull up the app to show it states ready. Well it now shows delivered. Now everyone is standing around talking about the mistake. Mistakes happen. Instead of remaking my order. Nothing was offered for my inconvenience.
  • ML
    Michelle Lybarger
    Sep 17, 2025
    5.0
    This location is awesome. The two ladies working (Sept 17 around 6:15) were amazing and they're always working so hard. I've never had a bad experience and they're pretty consistent with the quality of food and service. Thank you!
  • RR
    Rich
    Sep 2, 2025
    5.0
    Love this location. Every time I order from here, the food is ready on time, hot and fresh and tasty, and the employees are friendly. Can't ask for more than that!
  • JP
    Jorge Pacheco
    Aug 6, 2025
    5.0
    Pizza it's good I like Hawaiian but all pizzas are great
  • MD
    Mark D.
    Jul 30, 2025
    2.0
    This location is not properly staffed. There should be AT LEAST two employees at a business like this, especially for safety reasons.
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Montgomery, IL?

Delivery is available Monday through Thursday and Sunday from 10:00 AM to midnight, and on Friday and Saturday from 10:00 AM to 1:00 AM.

Can I order carryout from Papa Johns Pizza in Montgomery?

Yes, Papa Johns Pizza offers carryout service with hours from 10:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.