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Jimmy John's

3.8
(205 reviews)
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Business Details

2085 Orchard Rd, Montgomery, IL
60538, United States
(630) 801-8080
https://locations.jimmyjohns.com/il/montgomery/sandwiches-907.html

About

Sandwich Restaurant

Location

Jimmy John's
2085 Orchard Rd, Montgomery, IL
60538, United States

Hours

Reviews

3.8
205 reviews
5 stars
97
4 stars
45
3 stars
19
2 stars
13
1 star
31

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others noted rude behavior and inefficiency.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders, leading to customer frustration.

Cleanliness

Several customers mentioned unsanitary conditions, including dirty tables and lack of supplies in the bathrooms.

Speed of Service

While some customers experienced quick service, many noted slow delivery times and inefficiencies during busy hours.

Food Quality

The quality of food received mixed reviews, with some praising the freshness and taste, while others complained about hard bread and missing ingredients.
  • MA
    Mina A
    Jan 28, 2026
    2.0
    Hi! The only complaint I have is. When I order lunch for a time frame it always comes early. Like the other day I orderer for a delivery between 11:15-11:30 to arrive. The reason for that time frame is because my lunch is at 11:30. I get a message at 10:17AM that my order will be delivered in 13 min. Which means it will be delivered a whole hour early. It’s frustrating because when it gets delivered it sits on a table and I can’t always get it as soon as it’s delivered. I would love it if it could get delivered to within the time frame. I get ten minutes early but a whole hour early it’s ridiculous! Do better!
  • RB
    Riley Betz
    Apr 15, 2024
    5.0
    Order always right.
  • SS
    S S
    Jan 12, 2021
    1.0
    Second time that I have found hair in my food. I will not be returning to Jimmy John’s.
  • DR
    don rhode
    Aug 24, 2016
    4.0
    Super crew...always really quick.
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Brand Certified Facts from Jimmy John's

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Certified March 01, 2026Yext Knowledge Graph
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