Dunkin'

Reviews

• MN

  mexychic nats

  Dec 29, 2025
  1.0
  Rude mocosas working. No proper training and lack etiquette. Not professional at all
• AJ

  AshelyMarie Jones

  Dec 22, 2025
  1.0
  am writing as a long-time customer who has been coming to this Dunkin’ location regularly for the past three years. Until recently, I have spoken very highly of your establishment and even recommended it to others. Unfortunately, my experience on Sunday, December 21, 2025, was completely unacceptable and has left me extremely disappointed. The employee who assisted me that day was rude, disrespectful, and demonstrated no customer service skills whatsoever. I had a guest in my car at the time, and they were shocked and speechless by how poorly I was treated—especially given how often I praise this location. This interaction was embarrassing and upsetting. What made this even more frustrating is that I have had excellent experiences with specific employees who work Monday through Friday. The gentleman at the window during the weekdays is always a delight, professional, and kind. The young woman who takes orders during the week is also polite, clear, and welcoming. Those employees are the reason I remained loyal to this location. However, this particular Sunday felt poorly managed. The overall environment lacked professionalism, structure, and basic hospitality. It was clear that proper training and supervision were missing. In addition, my coffee order was incorrect and poorly handled. There was no label on the cup—something that is normally done correctly when I visit daily. The cup only stated “small coffee” with no order details or name. When I questioned this, the employee was rude and dismissive instead of helpful. She also refused to provide her name when asked, which is very concerning from a customer service standpoint. Due to this experience, I no longer feel comfortable returning to this location. It is extremely disappointing to lose trust in a place I once enjoyed and supported so consistently. I strongly encourage management to review this incident, provide proper customer service training, and ensure that all employees understand the importance of professionalism and respect. Loyal customers should never be treated this way.
• RA

  R A

  Dec 18, 2025
  5.0
  Es muy buen lugar tranquilo con buena música 🎼 y los empleados very nice con su sonrisa 😃 y muy amables.
• LB

  LeAnne Biehl

  Sep 14, 2025
  5.0
  speedy drive thru, great service, great options
• NG

  Nick Giesen

  Aug 27, 2025
  4.0
  Fast and correct orders most of the time. I have some issues with some slight inconsistency in taste or not "less ice", but otherwise one of the better Dunkins!

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