Dunkin'

3.6
289 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Montgomery, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1060 Ogden Ave, Montgomery, IL
60538, United States

Hours

Reviews

3.6
289 reviews
5 stars
142
4 stars
47
3 stars
24
2 stars
8
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are friendly and attentive, while others are reported to be rude and dismissive.

Order Accuracy

Frequent issues with incorrect orders and staff annoyance when corrections are requested.

Cleanliness

Concerns about cleanliness and hygiene, with reports of dirty conditions and unsanitary practices.

Product Quality

Inconsistent quality of food and drinks, with some customers enjoying their orders while others report stale or poorly made items.

Speed of Service

Service speed varies; some customers appreciate quick service, while others experience long wait times.
  • JJ
    jsuko21
    Dec 12, 2025
    1.0
    Not good at all. Nothing works not even the employees.
  • DR
    daniel rivera
    Nov 28, 2025
    1.0
    Attitude as soon as you walk in, No greeting No acknowledgements of your existence. Points at the kiosk, made my coffee shitty ask to make it again like I always get it. Get a new one the way suppose to be, pours coffee all over the lid. So I ask for a new lid. Walked out and never walking in again period.
  • TJ
    Theresa Jennings
    Nov 24, 2025
    5.0
    Quick service and always correct on orders
  • VR
    Vidi Rosales
    Nov 20, 2025
    4.0
    I usually come here and never have a problem today i saw a new lady in the drive thru i was pumping gas at the sams club and decided to order online my coffee since it was so close when i picked it up there was barely any cold foam
  • CC
    Carolina Casas
    Oct 11, 2025
    1.0
    Guy at 4am very slow it’s ridiculous

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Montgomery, IL?

Dunkin' in Montgomery, IL is open 24 hours a day, 7 days a week.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location provides both delivery and curbside pickup services, though curbside pickup availability may vary.