Dairy Queen Grill & Chill

4.2
426 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1831 Douglas Rd, Montgomery, IL
60538-2159, United States

Hours

Reviews

4.2
426 reviews
5 stars
248
4 stars
92
3 stars
41
2 stars
20
1 star
25

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely; some reviews highlight friendly and helpful staff, while others report rude and uncooperative behavior.

Portion Sizes

Many customers feel that the portion sizes, especially for ice cream and food items, are too small for the price.

Food Quality

While some customers praise the food quality and freshness, others express disappointment with the taste and preparation of certain items.

Cleanliness

The restaurant is generally noted for being clean, contributing positively to the dining experience.

Drive-Thru Experience

The drive-thru service is often criticized for being slow and sometimes rude, impacting overall customer satisfaction.
  • SD
    Susan Damico
    Dec 19, 2025
    3.0
    Very expensive for the little sizes you get. Next time we will just come for ice-cream or maybe not for a long time because they serving sizes for a small and a medium blizzards are ridiculously small. Small blizzard is definitely for small children or elderly. Chicken tenders were so small I could have gotten chicken nuggets from McDonald's.
  • TJ
    Tim James
    Nov 22, 2025
    5.0
    The employees at this store are so much nicer. If you can make the extra drive i would definitly go to this store over the one in yorkville .The portions and atmosphere is so much nicer in the montgomery store. Yorkville employees definitly dont like their job.Such a shame.
  • SF
    Sidney Freedman
    Nov 19, 2025
    3.0
    I've always liked DQ's ice cream, but this what I got this time, well was a tad bland. It wasn't what I have come to expect. I got a small New York Cheesecake Blizzard in the drive thru. This is the first time I've seen a cup with an oversized cap/lid with no opening at the top. And as the ice cream was higher than the cup, opening it in the car would have been a disaster. It was a tad mess at home. (Nice reply from DQ Fan Relations team, but their "contact us" doesn't exist on their page they posted. oh well)
  • SM
    sharlyce mckinnie
    Nov 11, 2025
    3.0
    Happy that we found a location that serves food
  • RR
    Rachel
    Sep 30, 2025
    5.0
    Good

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the opening hours of Dairy Queen Grill & Chill in Montgomery, IL?

Dairy Queen Grill & Chill is open every day from 10:00 AM to 10:00 PM.

What type of food and treats can I find at Dairy Queen Grill & Chill?

You can enjoy soft-serve ice cream, signature shakes, Blizzard® treats, Chicken Strip Basket, and Grillburgers at Dairy Queen Grill & Chill.