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Dairy Queen Grill & Chill

4.2
(429 reviews)

Business Details

1831 Douglas Rd, Montgomery, IL
60538-2159, United States
(630) 801-9555
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1831 Douglas Rd, Montgomery, IL
60538-2159, United States

Hours

Reviews

4.2
429 reviews
5 stars
251
4 stars
92
3 stars
41
2 stars
20
1 star
25

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Customers frequently praised the cleanliness of the store, noting it as a positive aspect of their experience.

Service Quality

Feedback on service was mixed; while some customers highlighted friendly and helpful staff, others reported rude or unmotivated employees.

Food Quality

Many reviews mentioned the food quality positively, especially the ice cream and specific menu items like chicken tenders and burgers, although there were complaints about portion sizes and incorrect orders.

Customer Experience

Several customers expressed dissatisfaction with order accuracy and customer service, indicating a need for improvement in these areas.
  • JW
    Joshua Wesling
    Jan 12, 2026
    5.0
    Super clean inside which I appreciate and nice employees, recommed this DQ.
  • SD
    Susan Damico
    Dec 19, 2025
    3.0
    Very expensive for the little sizes you get. Next time we will just come for ice-cream or maybe not for a long time because they serving sizes for a small and a medium blizzards are ridiculously small. Small blizzard is definitely for small children or elderly. Chicken tenders were so small I could have gotten chicken nuggets from McDonald's.
  • TJ
    Tim James
    Nov 22, 2025
    5.0
    The employees at this store are so much nicer. If you can make the extra drive i would definitly go to this store over the one in yorkville .The portions and atmosphere is so much nicer in the montgomery store. Yorkville employees definitly dont like their job.Such a shame.
  • SF
    Sidney Freedman
    Nov 19, 2025
    3.0
    I've always liked DQ's ice cream, but this what I got this time, well was a tad bland. It wasn't what I have come to expect. I got a small New York Cheesecake Blizzard in the drive thru. This is the first time I've seen a cup with an oversized cap/lid with no opening at the top. And as the ice cream was higher than the cup, opening it in the car would have been a disaster. It was a tad mess at home. (Nice reply from DQ Fan Relations team, but their "contact us" doesn't exist on their page they posted. oh well)
  • SM
    sharlyce mckinnie
    Nov 11, 2025
    3.0
    Happy that we found a location that serves food

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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