Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.2
425 reviews
5 stars
248
4 stars
92
3 stars
40
2 stars
20
1 star
25
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed feedback on customer service, with some praising friendly staff while others report rude and unhelpful interactions.
Food Quality
Generally positive reviews about the food, particularly ice cream and burgers, though some customers noted issues with order accuracy and food temperature.
Cleanliness
Many customers appreciated the cleanliness of the location, contributing to a positive dining experience.
Order Accuracy
Several complaints about incorrect orders and missing items, leading to frustration among customers.
Atmosphere
The dining area is often noted as closed, impacting the overall experience, with some customers wishing for a return to dine-in options.
- TJTim James2 days ago5.0The employees at this store are so much nicer. If you can make the extra drive i would definitly go to this store over the one in yorkville .The portions and atmosphere is so much nicer in the montgomery store. Yorkville employees definitly dont like their job.Such a shame.
- SFSidney Freedman5 days ago3.0I've always liked DQ's ice cream, but this what I got this time, well was a tad bland. It wasn't what I have come to expect. I got a small New York Cheesecake Blizzard in the drive thru. This is the first time I've seen a cup with an oversized cap/lid with no opening at the top. And as the ice cream was higher than the cup, opening it in the car would have been a disaster. It was a tad mess at home.
- SMsharlyce mckinnieNov 11, 20253.0Happy that we found a location that serves food
- RRRachelSep 30, 20255.0Good
- DBDave BartlettAug 17, 20251.0Charged for someone elses order, cashier refunded the difference in cash but could not give a receipt for the corrected amount, when asking the manager for a receipt for my order he said he could not provide that and I would just have to take his word for it. Nothing on my receipt was from my order except the amount changed to my card. Confidence level in the negative!!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Montgomery, IL?
Dairy Queen Grill & Chill is open every day from 10:00 AM to 10:00 PM.
What type of food and treats can I find at Dairy Queen Grill & Chill?
You can enjoy soft-serve ice cream, signature shakes, Blizzard® treats, Chicken Strip Basket, and Grillburgers at Dairy Queen Grill & Chill.
Does Dairy Queen Grill & Chill have drive-thru and seating options?
Yes, Dairy Queen Grill & Chill offers both drive-thru service and indoor seating.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it is family-friendly, welcomes children, and is wheelchair accessible. It also has high chairs and booster seats.
Can I order Dairy Queen Grill & Chill food online?
Yes, you can place orders for pickup through their online ordering system available on their website.
Does Dairy Queen Grill & Chill have restrooms available for customers?
Yes, restrooms are available for customers at Dairy Queen Grill & Chill.
How can I get exclusive deals from Dairy Queen Grill & Chill?
You can download the Dairy Queen app to access exclusive deals and mobile rewards.
What nearby dining options are there near Dairy Queen Grill & Chill?
Nearby dining options include Chinese Wok for Asian cuisine, Pizza Hut for pizza, Wendy's for fast food burgers, Baba's Famous Steak & Lemonade for American sandwiches, and Grandma's Table for American dining.
Are there any nearby places for fitness or health services near Dairy Queen Grill & Chill?
Yes, Planet Fitness gym and Kendall Immediate Medical Care center are nearby for fitness and medical services, respectively.
What nearby stores and services might be convenient before or after visiting Dairy Queen Grill & Chill?
You can visit nearby locations such as Walgreens for pharmacy needs, Metro by T-Mobile for mobile services, Old Second National Bank for banking, and USPS for shipping and postal services.