Customers generally enjoyed the food, especially the ice cream and burgers, though there were some complaints about incorrect orders and food preparation.
Service Experience
Service was often described as friendly and helpful, but there were multiple reports of slow service and issues with order accuracy.
Cleanliness
The location was frequently noted for being clean and well-maintained.
Order Issues
Several customers experienced problems with their orders, including incorrect items and delays, leading to frustration.
Overall Satisfaction
While many customers expressed satisfaction with their visits, there were notable instances of disappointment regarding service and order fulfillment.
CC
Corri
Oct 16, 2025
5.0
We ordered three of the pumpkin pie blizzards. All of us thoroughly enjoyed them!! Love when they pop up on the menu during this time of the year! I’ll have to stop in to get another sometime soon!!
JJ
JB
Sep 22, 2025
4.0
Hamburger wasn't cooked all the way thru.
Ice cream was off the hook
JG
Jacee Goodrich
Sep 11, 2025
5.0
Good service and great people :)
HL
Holly Lueders
Jun 23, 2025
3.0
They were clearly frustrated by my special order which wasn’t very special, just asked for peanut butter royal in my mini butterfinger blizzard. It came with a dollop of peanut butter sauce at the very bottom, not really what I wanted. And my DQ adds a sprinkle of butterfinger crumbles on top of every Bf blizzard and the looked at me like I had 3 heads when I asked for that!!! Whatevs… the young lady at the register was
Lovely!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Monmouth, IL?
Dairy Queen Grill & Chill in Monmouth, IL is open daily from 10:30 AM to 10:00 PM.
What type of food and desserts does Dairy Queen Grill & Chill specialize in?
The restaurant is known for soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, and chicken strip baskets.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill offers drive-thru service for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the location is family-friendly with booster seats, high chairs, and is welcoming to children.
Are there seating options available at Dairy Queen Grill & Chill?
Yes, there is indoor seating, outdoor seating, and the establishment has a restroom and free WiFi for customers.
Can I order food online or get mobile deals from Dairy Queen Grill & Chill?
Yes, you can order online through their website and download their app to access exclusive mobile deals and rewards.
Where is Dairy Queen Grill & Chill located in Monmouth, IL?
It is located at 316 N Main St, Monmouth, IL 61462-1743.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby places include Pepperoni's Pizza for more dining options, the Department of Motor Vehicles for any vehicle-related needs, and Community National Bank for financial services.
Is there a nearby pharmacy close to Dairy Queen Grill & Chill?
Yes, Axline Pharmacy is located nearby and can be convenient for picking up prescriptions or health products.
Are there other fast food or similar dining options near Dairy Queen Grill & Chill?
Yes, Hardee's, another fast food and burger restaurant, is located nearby offering additional dining choices.