Dairy Queen Grill & Chill

4.3
398 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
316 N Main St, Monmouth, IL
61462-1743, United States

Hours

Reviews

4.3
398 reviews
5 stars
226
4 stars
97
3 stars
50
2 stars
13
1 star
12

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, especially the ice cream and burgers, though there were some complaints about incorrect orders and food preparation.

Service Experience

Service was often described as friendly and helpful, but there were multiple reports of slow service and issues with order accuracy.

Cleanliness

The location was frequently noted for being clean and well-maintained.

Order Issues

Several customers experienced problems with their orders, including incorrect items and delays, leading to frustration.

Overall Satisfaction

While many customers expressed satisfaction with their visits, there were notable instances of disappointment regarding service and order fulfillment.
  • CC
    Corri
    Oct 16, 2025
    5.0
    We ordered three of the pumpkin pie blizzards. All of us thoroughly enjoyed them!! Love when they pop up on the menu during this time of the year! I’ll have to stop in to get another sometime soon!!
  • JJ
    JB
    Sep 22, 2025
    4.0
    Hamburger wasn't cooked all the way thru. Ice cream was off the hook
  • JG
    Jacee Goodrich
    Sep 11, 2025
    5.0
    Good service and great people :)
  • HL
    Holly Lueders
    Jun 23, 2025
    3.0
    They were clearly frustrated by my special order which wasn’t very special, just asked for peanut butter royal in my mini butterfinger blizzard. It came with a dollop of peanut butter sauce at the very bottom, not really what I wanted. And my DQ adds a sprinkle of butterfinger crumbles on top of every Bf blizzard and the looked at me like I had 3 heads when I asked for that!!! Whatevs… the young lady at the register was Lovely!

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Monmouth, IL?

Dairy Queen Grill & Chill in Monmouth, IL is open daily from 10:30 AM to 10:00 PM.

What type of food and desserts does Dairy Queen Grill & Chill specialize in?

The restaurant is known for soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, and chicken strip baskets.