Arby's

3.6
195 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1125 N. Main St, Monmouth, IL
61462, United States

Hours

Reviews

3.6
195 reviews
5 stars
72
4 stars
51
3 stars
27
2 stars
13
1 star
32

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, incorrect orders, and rude staff, leading to a negative dining experience.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold, poorly prepared, or missing items.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers noting a lack of professionalism.

Cleanliness

The restaurant was generally noted as clean, but there were isolated incidents of unsanitary conditions.

Value for Money

Several customers felt that the prices were high compared to the quality and quantity of food received.
  • AW
    Angela Winkler
    5 days ago
    2.0
    Very rude girl at the drive up window. Slammed the window shut because I asked for fish w/cheese. Didn't say thank you. Acted like she would rather be anywhere but there. RUDE! Won't go back
  • KK
    Kris Kurdi
    Dec 29, 2025
    4.0
    Always nice and direct.. of there's a wait they let you know, great food too
  • RY
    Russell Young
    Nov 24, 2025
    1.0
    Gotta be one of the worst sandwiches I've ever got anywhere. I know nobody's sandwiches ever look like the pictures but this was insane. It's supposed to have stuffing, cranberries fried onions Swiss cheese all these different things on it and I had to peel it open to see if there was anything on it. Maybe a half a bite of stuffing half a slice of cheese two cranberries and 3 tiny onions maybe 3/4 of an inch around. There was enough toppings if you scraped it all together for about two bites
  • BL
    Bruce Lang
    Oct 20, 2025
    4.0
    Arby's food has always been good for me. A variety of sandwich types is great too.
  • HP
    Heidi Podrovitz
    May 8, 2020
    5.0
    This Arbys is the best in Area. Fast friendly service, fresh food, with having a line out to the road and being open less than a week. Very impressed. Would highly recommend this Arbys to anyone