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Brand Certified

Arby's

3.6
(199 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1125 N. Main Street, Monmouth, IL
61462, United States

Hours

Reviews

3.6
199 reviews
5 stars
73
4 stars
51
3 stars
28
2 stars
13
1 star
34

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff interactions.

Food Quality

Mixed reviews on food quality, with some praising the taste while others complained about cold or poorly prepared items.

Cleanliness

The restaurant was noted for being clean, including the bathrooms, which some customers appreciated.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others reported disrespectful behavior.
  • DP
    Darrell Page
    Feb 2, 2026
    1.0
    After standing at the counter for 5 minutes looking at 3 employees talking in front of the cookers I finally said hello 3 times. A female employee finally said "we will be with you, eventually" . I replied "nope, I'll go some place else that wants to keep thier doors open" your fast service is a joke!!
  • DM
    Dominique Martinez
    Jan 20, 2026
    1.0
    We ordered a large order of jalapeño bites and didn't receive it. The chicken sandwich we ordered was mushy on the inside. Spent $60 for family food to have multiple issues.
  • LJ
    Leilani Johnson
    Jan 14, 2026
    3.0
    I pulled up in the drive through and asked for a classic roast beef sandwich, and to my dismay, the young woman announced that they were completely out of roast beef, and they were out of brisket as well. When the slogan is "We Have The Meats", I would expect that you would indeed, have the meats. However, with that being said, when the restaurant is fully stocked, I've never had any complaints 😊
  • GW
    George Washington
    Jan 14, 2026
    5.0
    Great place
  • AW
    Angela Winkler
    Jan 7, 2026
    2.0
    Very rude girl at the drive up window. Slammed the window shut because I asked for fish w/cheese. Didn't say thank you. Acted like she would rather be anywhere but there. RUDE! Won't go back

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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