McDonald's

3.1
1602 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3433 Avenue Of The Cities, Moline, IL
61265, United States

Hours

Reviews

3.1
1,602 reviews
5 stars
447
4 stars
286
3 stars
279
2 stars
167
1 star
423

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 20-30 minutes for simple orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.

Staff Behavior

Numerous complaints were made about rude and unprofessional staff, including managers, contributing to a negative dining experience.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty floors and trash overflow.

Customer Experience

Overall, the majority of feedback indicated a poor customer experience, with many stating they would not return to this location.
  • JA
    Jennifer Andella
    3 days ago
    1.0
    Whoever was working the drivethru speaker at 10:30pm on January 8th? Terrible. Was so incredibly rude the entire time we ordered. Was sighing and giving so much attitude. The workers here are just especially miserable I guess! Improve your customer service!!
  • FF
    Frank Flack
    5 days ago
    4.0
    It was McDonalds - not bad for McDonald's, food was hot & fresh. Service was fairly Quick - did order an A-typical item, which took 2 to 3 minutes of wait...not bad. Everyone was friendly.
  • CB
    Christopher Boyum
    Dec 27, 2025
    2.0
    22 minute wait for my meal while they just kept sending food out the drive-up window. Since when did dine-in take a backseat to people you never interact with? The other families in the dining area were equally dismayed. Here's the most telling part... Every dine-in guest was apologized to by the staff. Why should you provide service so poor you need to apologize to everyone you come in contact with? Shame, this used to be a nice location.
  • CS
    Courtnie Sanders
    Dec 13, 2025
    2.0
    The fact that it’s all older adults not knowing how to do their job or get a drink when it was the only thing ordered, but yet someone behind me ordered food after me and still got her food before I got my drink.
  • AA
    Ace
    Dec 11, 2025
    1.0
    Have been here multiple times, sometimes food is okay other times it's not. They will drop food on the floor and still serve it, they've served me 3 hamburgers that all had dry, hard buns. There's one specific employee who still works there to this day that sexually harassed multiple other employees and makes inappropriate comments or actions and management does nothing about it. On the bright side there is one cashier that carries this whole establishment, excellent customer service and an extremely nice woman I will look forward to seeing her there if I ever go back in the future. But overall I do not recommend, you will get a floor burger or harassed by the employee.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's located at 3433 Avenue Of The Cities, Moline, IL?

McDonald's in Moline is open from 5:00 AM to 11:00 PM Monday through Thursday, from 5:00 AM to 12:00 AM on Friday and Saturday, and from 6:00 AM to 11:00 PM on Sunday.

What are the drive-through hours for this McDonald's location?

The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday, from 5:00 AM to midnight on Friday and Saturday, and from 6:00 AM to 11:00 PM on Sunday.