Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive to customers.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
Food Quality
A significant number of reviews mentioned cold, old, or poorly prepared food, including undercooked fries and unsatisfactory burgers.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and unkempt dining areas.
Operational Hours
Customers expressed frustration over inconsistent operating hours, with claims that the location is not open 24 hours as advertised.
KG
Kevin Groom
Nov 12, 2025
1.0
Visited today 11/12/25 around 4:45 girl in the drive thru heavy set girl long hair purple shirt handed me my McFlurry that had ice cream rolling down the side I asked if she could clean the side first. She grabbed it I told my husband I didn’t want that stuff in my car she turned to me and said what did you say? I told her I was talking to my husband and she turned her head and started to roll her eyes and have the biggest attitude ever!!! The young guy running the drive through also didn’t give me my receipt and I felt bad asking for it because he had to go all the way to the other register at window 1 to run my card he said. What is going on this location always sucks I mean look at the reviews.. who is the manager? Clearly not doing a good job
SL
Sky L
Nov 9, 2025
1.0
Went here for some food. Made my sandwich wrong 4 times then after I had to wait 10-15 minutes to remake the steak sandwich’s. They made me go get the wrongly made food out of my car and give it to them before they would make them correctly because they don’t listen. The manager was rude. The rest of my food was cold in the car. No offer to make it all new. Here’s a free cookie sorry we can’t be competent. Manager should check her attitude and try some hospitality training.
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Valerie Giddings
Nov 1, 2025
1.0
This place is horrible. They never get your order right. They advertise for monopoly but none of their products have the peel offs on them! Their employees are very rude. Their pop even tastes gross. I would give a 0 out of 10 if I could.
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Nichole Kain
Oct 26, 2025
1.0
Ordered a McDouble 5 dollar meal no pickle no mustard … got down the road and realized we were missing 4 piece nugget. Then left again opened the cheeseburger it had ketchup and mayonnaise on it. Went back and gave the cheeseburger back and asked for the one we ordered. Still wasn’t correct this one had pickle and ketchup. No one apologized the lady was very rude and they weren’t busy at all.
RK
Rachel Kilgore
Oct 13, 2025
1.0
I live close to this location so I have been here several times and it almost always is very slow, the staff is rude and too busy joking with each other or on their phones to pay attention to the customers , and when they make a mistake, they don't really seem to care. My most recent complaint is I doordashed an order from here and the doordasher got there within 10 minutes and 45 minutes later my food was not even ready for the doordasher to leave so I finally had to cancel it and thankfully I got a refund but 45 minutes and they still didn't even have an order for one person ready? This is one of the worst McDonald's I've ever been to in my life and I'm old so I've been to a lot of McDonald's. I've noticed on these other reviews that McDonald's Corp says they want to be contacted so they can help but nothing never changes at this location so I wouldn't even bother. After the fiasco tonight I will never go to this location again which is crappy because they are literally a mile away from my house so it was convenient. I'm willing to drive a few miles to get much better service.
What are the regular operating hours for McDonald's in Moline, IL?
McDonald's in Moline, IL is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.
What are the drive-thru hours for this McDonald's location?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.
Does this McDonald's location offer delivery services?
Yes, delivery is available every day: 5:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.
What delivery and pickup options does McDonald's in Moline provide?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment options are accepted at McDonald's in Moline, IL?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a McDonald's mobile app available for ordering?
Yes, customers can order via the McDonald's App available on the Apple App Store and Google Play Store.
What services are offered at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Can you suggest nearby accommodations close to McDonald's in Moline?
Nearby hotels include La Quinta Inn, Country Inn and Suites by Radisson Moline Airport, Days Inn-Moline Airport, Quality Inn & Suites Moline - Quad Cities, Americas Best Value Inn Moline, America’s Best Inn & Suites, QC Stay Inn Moline, Hampton Inn & Suites Moline-Quad City Int’l Airport, and Holiday Inn Express Moline - Quad Cities.
What nearby travel services can customers use when visiting McDonald's?
Travel-related nearby services include car rental agencies like Enterprise Rent-A-Car, Alamo Rent A Car, Hertz Rent A Car, National Car Rental, and Avis Car Rental, as well as the Quad City International Airport Cell Phone Lot.
Are there nearby restaurants besides McDonald's where visitors might dine?
Yes, nearby restaurants include Champs Chicken, Montana Jacks steakhouse, and Aircraft Grill barbecue restaurant, providing a variety of dining options around McDonald's.