Chipotle Moline is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted the restaurant's poor cleanliness, with dirty tables, floors, and bathrooms being a common complaint.
Service Issues
Customers frequently reported rude or unhelpful staff, with many experiences of employees being dismissive or argumentative.
Food Quality
While some customers enjoyed the food, many noted issues with dry or poorly prepared items, as well as frequent shortages of key ingredients.
Order Fulfillment
A significant number of reviews mentioned that the location often runs out of popular items, leading to frustration among customers.
Pricing Concerns
Several customers expressed dissatisfaction with the high prices relative to the portion sizes and quality of food received.
KK
K Krewer
Nov 10, 2025
3.0
We had never been to a Chipotle, but my husband had seen advertisements for Carne Asada and was eager to try it. No table service -- one orders at the counter and takes the meal to the table. The staff was very helpful at describing the process, and they built a "bowl" for my husband and a salad for me. They assured me that the carne asada was not hot, and helpfully provided a sample. It was fine at first, but the heat got to me about half way through. Husband really enjoyed his bowl. The chips were great, too. They only had carbonated drinks and various lemonades and I cant drink those so my options were limited to water. Chips were good. The restaurant had really loud music that I didnt enjoy, and there didnt seem to be a place to sit that wasnt affected by the entry door letting in blasts of cold air. They do a good business, much of it take out. They appear to appeal to a younger crowd -- we were the only people over 30 there!! A bit pricy for what we got. Chips and salsa were several dollars for a bag with a few chips.
DW
Deanna Wolf
Nov 2, 2025
4.0
The food was good, but when we first walked in I seen like 5 or more tables that were dirty and we got our food to go
JB
Julie Baker
Oct 11, 2025
1.0
I came in to moline store,girl behind counter yelled saying is the n online order.the music was so loud couldn't hear her.i told her music is so loud couldn't hear you.she said nothing. Then she gave me my order no thank you.their is no respect.where did the curious person at ....
RF
R F
Sep 27, 2025
4.0
Love the new touches that the new chef has brought to this place. Great service and a nice staff.
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours of Chipotle Mexican Grill in Moline?
Chipotle Mexican Grill in Moline is open daily from 10:30 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Moline?
The restaurant is located at 3941 41st Avenue Dr, Rock Island, Moline, IL 61265, USA.
Does Chipotle Moline offer pickup and delivery services?
Yes, Chipotle Moline offers both in-store pickup and delivery services.
Can I order Chipotle Moline's food online?
Yes, you can order online via their website at https://order.chipotle.com/ or through the Chipotle app.
How does Chipotle Moline ensure responsible sourcing of ingredients?
They follow "Food with Integrity" principles by using only 53 real ingredients sourced from farms that adhere to humane and sustainable practices, without artificial colors, flavors, or preservatives.
Does Chipotle Moline accept credit cards and gift cards?
Yes, Chipotle Moline accepts credit cards and offers gift cards as part of their services.
Is Chipotle Moline welcoming to the LGBTQ community?
Yes, Chipotle Moline welcomes LGBTQ customers and the community.
What nearby places can I visit before or after eating at Chipotle Moline?
Nearby places include Aspen Dental for dental care, The Book Rack for bookstore visits, and Starbucks for coffee, making it convenient to combine errands or leisure with your meal.
Where can I buy mobile phone accessories near Chipotle Moline?
The AT&T Store and U.S. Cellular, both nearby, offer mobile phone accessories and services close to Chipotle Moline.
Are there other dining options nearby Chipotle Moline?
Yes, nearby dining options include Wingstop for chicken dishes, Five Guys for burgers, McAlister's Deli for sandwiches, and Old Country Buffet for American cuisine.