Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
1,113 reviews
5 stars
364
4 stars
234
3 stars
155
2 stars
95
1 star
265
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold, stale, or improperly prepared food, including soggy fries and incorrect orders.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresponsive management.
Cleanliness
Several customers noted unsanitary conditions in the restaurant and bathrooms, contributing to a negative dining experience.
Operational Issues
Frequent complaints about the dining room being closed, slow drive-thru service, and unavailability of menu items were reported.
- MQM.Q. QDec 19, 20251.0Fries have been on hold to long and are soggy. I visited at 11:00 pm on December 18 Thursday evening the girl in the drive-thru is rude and forgot my daughter's sauces. Its not about the $40.00 dollars i spent on the meals but more about the small and simple things that make the experience count. Disappointed.
- JAJoseph AlcalaDec 12, 20251.0Closed again!?? Nice Tony Allegro.
- FSFrank SDec 8, 20251.0My wife and I were running errands up this way and we went to this Wendy's b4. Np right, wrong! 🤬 We ordered a Asiago Chicken sandwiches with large fries. We ate inside even. The fries were barley warm and both sandwiches were squished but somewhat warm! We were hungry and in a hurry sort of, $25 this cost us( also pissed at ourselves for not saying anything). Still wondering why we didn't. No next time, back to Culvers or MacDonalds. Anyways we should have looked at the other reviews. Been here b4, food was excellent, of course that was months ago. Anyway this one is a crap shoot. You are being forewarned. Enter at your own risk!
- UAUsama AlianDec 3, 20251.0Drive through very slow .it took us over 10 minutes to get our food.
- CPCharice PopeNov 5, 20251.0I have been to this Wendy's twice on my lunch break and had cold food. The last time was on 11/01/25. The lady asked me to pull up in a pickup spot due to the fact she was waiting on fresh tenders and etc. Ok I waited then a man comes out with our food. I took the bag and went 5 minutes to my destination and the food was cold. The fries and tenders were like they were sitting for hours. My coworkers cheese and bacon burger was sliding because it was caked on with too much condiments. I will not waste my money here during my lunch hour... 2xs is the last straw. I still can't figure out the part of waiting for fresh food!!. Where????
Frequently Asked Questions About Wendy's
Is Mokena Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-thru in Mokena, IL?
Wendy's drive-thru in Mokena, IL is open daily from 7:00 AM to 1:00 AM.
Is the Mokena Wendy's location currently open?
Yes, the Mokena Wendy's is open and committed to serving quality food every day.
Does this Wendy's location offer breakfast?
Yes, Wendy's in Mokena serves breakfast with a selection of combos, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's in Mokena?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I order Wendy's food for delivery or takeout in Mokena?
Yes, Wendy's offers delivery and takeout. You can order via their app or online at order.wendys.com.
How can I provide feedback or contact Wendy's Mokena location?
You can contact Wendy's Customer Care via their contact page or call the Mokena location directly at (708) 479-2560.
Where can I find Wendy's menu and nutritional information for the Mokena location?
Menu prices and nutrition info are available online at menu.wendys.com or via the Wendy's app, which updates as you customize your order.
Are there other fast food restaurants near Wendy's in Mokena?
Yes, nearby fast food options include Dairy Queen, Subway, and Chipotle Mexican Grill, which you might visit before or after Wendy's.
What coffee shops are close to Wendy’s at 19175 Lagrange Rd., Mokena?
Starbucks and ampm are nearby coffee shops where you can grab a drink to complement your Wendy’s meal or visit afterward.
Which services are available near Wendy’s Mokena for additional errands or appointments?
Nearby services include financial advising at Delre & Associates, dental care at Maloney Dental and Dental DeZigns, and salon services at Urmi Salon and Millennia Nails Spa, convenient for customers visiting Wendy’s to combine errands.