Giordano's

Reviews

• MR

  Mike Ryan

  4 days ago
  5.0
  I brought my family there on Monday, November 17th for dinner. We were kindly greeted by a manager named Michele and our server was named Christina. We tried a few appetizers as well as the new tavern style crust. The pizza was the best I’ve had in years! Nice and crispy really thin crust. The service was fantastic can’t wait to go back for more!!
• LL

  Lisa Liptak

  5 days ago
  1.0
  We have been ordering from Giordano's for years and always have it delivered. The pizza is good - but everythign else has gone downhill. Our address does not populate correctly on the website when we order and I have to leave a note with better instructions. When the resataurant actually hired drivers there was never an issue. Now they use Uber to deliver (hence the hefty fees) and they do not care to read any directions. Our pizza was delivered to the wrong address and Genesis, the "manager" on duty could care less. I had to get angry to get any kind of response or refund. They told me it was dropped off and not their concern anymore. I asked if they had a photo of it dropped off and they do not. DO BETTER! Uber does not care about where they deliver. It was left outside a warehouse. There are many other pizza places around and we will NOT be ordering from Giordano's again.
• NN

  Nancy

  Nov 8, 2025
  5.0
  Was here tonight to celebrate a birthday with a group of 7. Prompt & friendly seating by manager. Our waiter, Taylor, was awesome. Very personable, funny, & efficient. Drinks were served quickly & replenished the same. Food orders were all different but correct when served & delicious. He was attentive to our needs but not hovering. Service above & beyond. TY Taylor!! Kudos to him. All in all a great experience for first time here. Highly recommend.
• KH

  Kj Hi

  Nov 8, 2025
  5.0
  I was at a friend's home this evening and had food delivered. Food was prompt, reasonably priced, hot and delicious. Thank you Giordanos for your great service and to our host for providing us a great meal.
• KS

  Kristina Sabatini

  Oct 31, 2025
  1.0
  I had the absolute worst experience today and customer service from the Mokena location. I placed an order at 4:43 pm & was told that my order would be ready in one hour. I arrived at 5:45 pm and was told that there was no order there for me. Karen Sitarski confirmed that she remembered speaking with me to place the order and doesn’t know how my order didn’t get processed. Her solution was to have the pizza delivered to my home because it would be an hour till they were made, after already waiting an hour and driving there to pick it up. At 7:26 pm the pizza still was not delivered to my home over an hour and a half later. I contacted Karen back, and the person who answered said there is no Karen at that location, so I assume she used a fake name when I asked for her information. Then the person said, oh we don’t know her by that name. “Karen” then said the pizza just was picked up. I am 10 minutes from the location and at 8:06 pm the pizza was still not delivered. I then called Karen back again explaining that the pizza was not delivered. I asked her to track the delivery and she said there is no way to do so. She then hung up on me and told me to call another location, Unacceptable. I had family over at my home waiting for the pizza since 4:45 pm when I originally placed the order. I would not recommend this facility to anyone.

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