Business Details
About
Mexican Restaurant
Chipotle Mokena is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
559 reviews
5 stars
276
4 stars
92
3 stars
40
2 stars
32
1 star
119
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with issues such as tough meat, cold food, and undercooked rice.
Portion Sizes
Many reviews highlighted concerns about small portion sizes, with several customers feeling they received less than expected for the price.
Customer Service
While some staff members received praise for their friendliness and helpfulness, there were numerous complaints about rude service and poor management.
Cleanliness
Multiple reviews noted that the restaurant was often dirty, with unclean tables and food debris, indicating a lack of proper maintenance.
Order Accuracy
Frequent issues with incorrect orders, missing items, and mistakes in online orders were reported, leading to customer frustration.
- DDDrewDec 17, 20252.0I got the Carne Asada bowl the other day. Some pieces were tender and some tough and gristley. I think they mix the Carne Asada with regular steak to fool us customers. With that said, I would question on getting the steak bowl.
- YYYummy YamilexDec 13, 20255.0They were so slammed today. It was the buy one get one. I wanted to say the workers named Maria or maiya (I’m sorry I’m trying to remember her name, she was the one who put my lettuce on) and Tristen were super sweet! I had questions so I was worried I didn’t want to hold up the line while they were slammed. I just wanted to make sure I got the right thing for my deal
- JRJess RDec 11, 20255.0Came in around 8:30pm and the customer service was excellent..my bowl was even better. Everything was fresh and seasoned. May be the best bowl I had in a long time 😮💨.
- KAKip ArmstrongDec 6, 20255.0Food quality is consistently good. Quick stop off the highway for lunch
- AAAlecNov 19, 20251.0Messed up my bowls got kicked out for filling up a friends drink while he was throwing something out horrible management.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Mokena offer?
Chipotle offers customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours of Chipotle Mexican Grill in Mokena?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Mexican Grill in Mokena provide online ordering and delivery services?
Yes, Chipotle offers in-store pickup and delivery through their website and mobile app.
Can I earn rewards or get exclusive offers at Chipotle Mexican Grill in Mokena?
Yes, you can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
What is the address and contact information for Chipotle Mexican Grill in Mokena?
The restaurant is located at 19130 S La Grange Rd, Mokena, IL 60448. You can contact them at +1 708-719-3381 or via email at IL.2821.Mokena@chipotle.com.
Does Chipotle Mexican Grill in Mokena accept credit cards and offer catering services?
Yes, they accept credit cards and provide catering as well as catering delivery services.
What are some nearby dining options around Chipotle Mexican Grill in Mokena?
Nearby dining includes Which Wich sandwich shop, Starbucks coffee shop, Smoothie King smoothie bar, Wendy's burger restaurant, Dairy Queen ice cream shop, and Subway sandwich shop.
Are there any nearby convenience stores or gas stations near Chipotle in Mokena?
Yes. Nearby convenience stores and gas stations include Circle K and Shell Gas Station, offering fuel, snacks, and quick essentials.
Where can I get personal care services near Chipotle Mexican Grill in Mokena?
Nearby personal care options include Millennia Nails Spa, Hair Fusion Bar, Design Nails & Spa, and Urmi Salon for beauty and nail services.
What other services and stores are located near Chipotle in Mokena?
Nearby are Verizon Authorized Retailer – GoWireless for mobile phones, Crafted 1979 bar and liquor store, and several dental and medical offices such as Maloney Dental and Chicago Vein Centers.