Business Details
About
Mexican Restaurant
Chipotle Mokena is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
555 reviews
5 stars
273
4 stars
92
3 stars
40
2 stars
31
1 star
119
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Many customers complained about consistently small portion sizes, particularly for meat and rice, leading to dissatisfaction with value for money.
Customer Service
Feedback on customer service was mixed; while some employees received praise for their friendliness and helpfulness, others were reported as rude and inattentive.
Food Quality
Several reviews mentioned issues with food quality, including cold items, stale chips, and poorly cooked rice and meat.
Cleanliness
Numerous customers noted that the restaurant was often dirty, with unclean tables and food debris, impacting their dining experience.
Order Accuracy
There were frequent complaints about incorrect orders, missing items, and issues with online order fulfillment.
- AAAlec5 days ago1.0Messed up my bowls got kicked out for filling up a friends drink while he was throwing something out horrible management.
- GMG masterNov 8, 20255.0Tristan is hands down the most outstanding team member around. He consistently goes above and beyond to take care of everything in the best possible way. If there’s someone who truly deserves recognition for their professionalism and dedication, it’s him. Tristan is simply the best!
- CEChaser EllisonOct 27, 20251.0Not one to usally complain but I ordered carne asada for my meat and got the tiniest scoop and then when I asked for more I got charged double . $16 for a burrito and you skimp out on most important part .
- LMlatisha mccainOct 11, 20251.0The manager is the worst. She tried to give me the scraps out the bottom and got upset when I asked for her to bring out more meat. Instead she walked across to the other side carrying my food to get meat from another area. ABSOLUTELY NOT!!!
- ADAlexandra DavidsonOct 5, 20251.0The last 2 times I've ordered sofritas, I got none on my bowls. I don't get it. Are they out? Do they not know what it is???
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Mokena offer?
Chipotle offers customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours of Chipotle Mexican Grill in Mokena?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Mexican Grill in Mokena provide online ordering and delivery services?
Yes, Chipotle offers in-store pickup and delivery through their website and mobile app.
Can I earn rewards or get exclusive offers at Chipotle Mexican Grill in Mokena?
Yes, you can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
What is the address and contact information for Chipotle Mexican Grill in Mokena?
The restaurant is located at 19130 S La Grange Rd, Mokena, IL 60448. You can contact them at +1 708-719-3381 or via email at IL.2821.Mokena@chipotle.com.
Does Chipotle Mexican Grill in Mokena accept credit cards and offer catering services?
Yes, they accept credit cards and provide catering as well as catering delivery services.
What are some nearby dining options around Chipotle Mexican Grill in Mokena?
Nearby dining includes Which Wich sandwich shop, Starbucks coffee shop, Smoothie King smoothie bar, Wendy's burger restaurant, Dairy Queen ice cream shop, and Subway sandwich shop.
Are there any nearby convenience stores or gas stations near Chipotle in Mokena?
Yes. Nearby convenience stores and gas stations include Circle K and Shell Gas Station, offering fuel, snacks, and quick essentials.
Where can I get personal care services near Chipotle Mexican Grill in Mokena?
Nearby personal care options include Millennia Nails Spa, Hair Fusion Bar, Design Nails & Spa, and Urmi Salon for beauty and nail services.
What other services and stores are located near Chipotle in Mokena?
Nearby are Verizon Authorized Retailer – GoWireless for mobile phones, Crafted 1979 bar and liquor store, and several dental and medical offices such as Maloney Dental and Chicago Vein Centers.