McDonald's

3.5
958 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
100 N Ridge Road, Minooka, IL
60447, United States

Hours

Reviews

3.5
958 reviews
5 stars
350
4 stars
173
3 stars
180
2 stars
84
1 star
171

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, incorrect orders, and unprofessional behavior from staff, particularly management.

Food Quality

There were numerous complaints about food being cold, stale, or incorrectly prepared, with some customers mentioning mold on food items.

Cleanliness

Many reviews highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendliness and good service, as well as the play area for children.
  • CJ
    Corey Josephson
    Jan 2, 2026
    5.0
    Right off the interstate. Baby changing tables and a kids play place. Restaurant is clean and staff is friendly. A good stopping point if you're on the road and need a place for the kids to expend some energy.
  • EH
    Eva Handy
    Jan 1, 2026
    1.0
    Ordered inside and it took 30 minutes to get our order and a million people went through the drive through before we got ours. Our food was not hot and didn’t have ice in the ice machines either. Customer service was not good, did not acknowledge us once and did not apologize for the wait time either.
  • KK
    Kamil Klimczyk
    Jan 1, 2026
    1.0
    I’ve yet to receive an order through uber eats that was correct.. Literally every single time I’m missing items or things are made incorrectly.. for me to even take the time to review them shows how poorly managed this location is..
  • AB
    Abram Braden
    Dec 28, 2025
    5.0
    Went through drive thru at 5:15 on Sunday night with a car full of hungry family. Service was fast, large food order was correct, and girl handing us our food was very nice and seemed to really care that we had a good experience. Great job!
  • VS
    Victoria Sliwa
    Nov 21, 2025
    1.0
    we went through the drive-through and the service was slow even though we were the only ones there. while taking our order we could clearly hear lots of yelling in the background which definitely made it hard for the girl taking our order to hear and made it quite frustrating for both her and us. we ordered fresh cookies which i know can sometimes be a hassle but regardless we were fine with waiting and expecting to do so. as we went through the line, the yelling got louder and louder. The gentleman at the window had no idea what we ordered even though again, we were the only car in line. we could clearly see a crew member yelling at whichever manager was on duty and she was doing so right in our line of sight at the window. All we got was two drinks and some cookies. and honestly, the experience was horrible and as a former employee of this franchise, I know that it’s wrong, and I felt like something had to be said. I really hope that this is brought to the attention of the owners and or the store manager.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Minooka, IL?

McDonald's in Minooka, IL is open daily from 5:00 AM to 11:00 PM, with Friday to Sunday opening at 4:30 AM.

What are the drive-through hours at McDonald's Minooka location?

The drive-through is open every day from 4:30 AM until midnight (12:00 AM).