Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
951 reviews
5 stars
348
4 stars
171
3 stars
179
2 stars
84
1 star
169
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and incorrect orders, indicating a need for better management and staffing.
Food Quality
While some customers enjoyed the food, many complained about cold, stale, or improperly prepared items, suggesting inconsistency in food quality.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms, which detracted from the overall experience.
Staff Attitude
Customer experiences varied widely regarding staff friendliness, with some praising individual employees while others reported rude or dismissive behavior from management.
Atmosphere
The restaurant's atmosphere was often described as cramped and uncomfortable, with issues like a tight parking lot and a dirty environment affecting customer satisfaction.
- VSVictoria Sliwa3 days ago1.0we went through the drive-through and the service was slow even though we were the only ones there. while taking our order we could clearly hear lots of yelling in the background which definitely made it hard for the girl taking our order to hear and made it quite frustrating for both her and us. we ordered fresh cookies which i know can sometimes be a hassle but regardless we were fine with waiting and expecting to do so. as we went through the line, the yelling got louder and louder. The gentleman at the window had no idea what we ordered even though again, we were the only car in line. we could clearly see a crew member yelling at whichever manager was on duty and she was doing so right in our line of sight at the window. All we got was two drinks and some cookies. and honestly, the experience was horrible and as a former employee of this franchise, I know that it’s wrong, and I felt like something had to be said. I really hope that this is brought to the attention of the owners and or the store manager.
- KWKristy Wood6 days ago1.0Employee/manager Kathy is extremely rude & unprofessional.
- MAMegan AndersenNov 3, 20251.0I’ve literally never had a problem with an order at this location before today. It was my daughter’s first day of pre-k and I brought her here for food and to play. I always ask for sauces on the side and there’s never an issue— it’s literally on the app to be ordered. Today I had one of the workers come up to my family after we ordered on the app and spent over $40, to ask “if we really needed all these sauces” and after I told her yes, she asked again and then stormed off. This is wild behavior to me, even from a McDonald’s employee.
- LFLiz FirestoneSep 17, 20251.0Literally the worst service. They rushed me while I was ordering, completely ignored me when I asked for condiments. The whole restaurant was completely disgusting. I don't understand why they have so many people working and none of them are willing to clean. Also the managers there are a joke. Some Hispanic lady who seem to be the manager was literally wondering around the whole time and got upset as soon as I asked for ketchup. This place literally needs to get rid of all these morning employees because it seems like they hate their job and the customers.
- ISIain SchultzAug 28, 20253.0Lady taking the order rushed through my order and missed an item. Girl at the pick up window was nice
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's in Minooka, IL?
McDonald's in Minooka, IL is open daily from 5:00 AM to 11:00 PM, with Friday to Sunday opening at 4:30 AM.
What are the drive-through hours at McDonald's Minooka location?
The drive-through is open every day from 4:30 AM until midnight (12:00 AM).
What delivery services does McDonald's at 100 N Ridge Road offer?
They offer curbside pickup, delivery including same-day delivery, and no-contact delivery.
How can I place a delivery order from McDonald's Minooka?
You can place a delivery order through their delivery website at https://mcdonalds.order.online/business/-5579 or use the McDonald's App.
What payment options are accepted at McDonald's in Minooka?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's Minooka have a drive-thru service?
Yes, this McDonald's location offers a drive-thru service.
Are there any breakfast restaurants nearby McDonald's Minooka?
Yes, nearby breakfast spots include Grandma's Pancake House, Belle's Pancake House, and Eggventure Cafe, great places to check out before or after your visit.
What nearby dining options offer pizza near McDonald's at 100 N Ridge Road?
Nearby pizza restaurants include Minooka Pub & Grill, Aurelio's Pizza, and Fat Boyz Pizza and Stuff.
What nearby services can I find related to eye care near McDonald's Minooka?
Nearby eye care services include MyEyeDr., Nicole Corsiatti, OD, and Alexandra Piper, OD.
How can the nearby Minooka Sports Bar & Grill complement a visit to McDonald's?
After enjoying your meal at McDonald's, you can visit Minooka Sports Bar & Grill nearby for a wider variety of bar and grill dining options and a lively atmosphere.