Dunkin'

3.8
437 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Minooka, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
106 N. Ridge Rd, Minooka, IL
60447, United States

Hours

Reviews

3.8
437 reviews
5 stars
207
4 stars
95
3 stars
39
2 stars
21
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of friendly and rude staff, with some customers praising individual employees while others report unprofessional behavior and poor service.

Order Accuracy

Many customers expressed frustration with incorrect orders, including wrong items and missing components, leading to dissatisfaction.

Wait Times

Numerous reviews mention long wait times, both in-store and at the drive-thru, contributing to a negative experience for many customers.

Food and Drink Quality

While some customers enjoyed the food and drinks, others reported issues with quality, such as old coffee and improperly prepared items.

Cleanliness

The establishment is generally noted for being clean, although some reviews mention concerns about hygiene practices among staff.
  • AR
    adilene ruiz
    Nov 5, 2025
    1.0
    Worst Dunkin’ Alive….waited 20min for one ice coffee. Only 2 people in the store !!!!
  • GM
    Gabrielle Marie
    Oct 26, 2025
    1.0
    Staff is incredibly rude at this location.
  • VG
    Vamsi Golla
    Oct 14, 2025
    1.0
    Always look at the receipt, for me they were charging $6 for a med coffee 😟
  • AS
    Ashley Scott
    Oct 12, 2025
    1.0
    This location has issues this was my first time visiting and will be the last. I stopped in around 4 a.m. this morning to order two of the $6 meal deals and a coffee. The coffee was disgusting — watered down and tasted old. When I told the employee, Margaret, that I wanted a refund instead of a remake, she told me she couldn’t process a refund because she didn’t know how. She said I’d have to come back later when her manager was in at 10am. I explained that she needed to call someone or provide a cash refund since the drink wasn’t made correctly. She responded sarcastically, saying “I guess my drawer will be short”. I reminded her that I had already paid, so that didn’t make sense. At that point, she became rude and accused me of having an attitude. Eventually, she did give me the cash refund, but she was extremely unprofessional about it. I would strongly advise avoiding this location — the service is slow, the food quality is poor, and the staff is rude.
  • WC
    William Clark
    Sep 21, 2025
    1.0
    Ordered small black, 1 old fashion donut. Received donut immediately waited 20 minutes no coffee! Girl who took my order ignored me! Left with no coffee! Never again! Dont waste your time at this location!!

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Minooka, IL?

Dunkin' in Minooka, IL operates daily from 4:00 AM to 10:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.