Chipotle Minooka is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported consistent issues with incorrect orders, missing items, and poor handling of online orders.
Service Speed
Many reviews highlighted slow service, particularly for to-go orders, with long wait times reported during peak hours.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty surfaces and improper food handling practices.
Food Quality
Feedback indicated that food quality was inconsistent, with complaints about cold, stale, or improperly prepared items.
Staff Attitude
Customers expressed dissatisfaction with staff behavior, citing rudeness and a lack of engagement from employees.
NA
nariman asambaev
Nov 9, 2025
5.0
ordered here through UberEats, was afraid and didn’t know what to expect while waiting for my Delivery order from this location through UberEats.
Everything was Great! Went out of my way to write this review because my experience was actually better than usual order from any other chipotle throughout the country.
TD
Tom Domagala
Oct 11, 2025
1.0
They were out of cheese so I asked if they could put a little extra sour cream. The bowl is drowning in sour cream. They insisted on giving me something to make up for the lack of cheese. I asked for a Diet Coke, they handed me a Coke Zero. Tbh it is Minooka so idk what I was expecting
JD
John Doe
Sep 30, 2025
2.0
Don't order Door Dash from this location either. Like the other reviews said they prioritize the walk in orders and make to go orders wait. I waited over 20 minutes in lobby for one burrito bowl to go. Looks like they don't have enough staff for the busy times.
JH
Juan Hernandez
Sep 25, 2025
5.0
Very nice, fast service
JG
Jillian Gamel
Aug 27, 2025
1.0
1) One of the employees had their infant in the kitchen sitting in a high chair near the drink station the other day.....
2) You will be ignored by the other staff if they aren't the ones working the front line.
3) Don't bother with the order-ahead drive thru because they WILL forget something or multiple things from your order.
4) Food still tastes the same as other Chipotles though.
Frequently Asked Questions About Chipotle Mexican Grill
What type of restaurant is Chipotle Mexican Grill in Minooka?
Chipotle Mexican Grill in Minooka is a fast-casual Mexican restaurant offering customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours of Chipotle Mexican Grill in Minooka?
Chipotle Minooka is open every day from 10:45 AM to 11:00 PM.
Can I order Chipotle online through an app?
Yes, you can order Chipotle through their official app available on the Apple App Store or online at their order website.
Where is Chipotle Mexican Grill located in Minooka?
Chipotle Mexican Grill is located at 462 W Mondamin St, Minooka, IL 60447, USA.
Does Chipotle Minooka have a rewards program?
Yes, Chipotle offers a rewards program called Chipotle Rewards where you can earn free food and get exclusive offers.
How can I contact Chipotle Minooka by phone or email?
You can call Chipotle Minooka at +1 815-620-0022 or email them at IL.4838.Minooka@chipotle.com.
What are some nearby restaurants to Chipotle Minooka?
Nearby restaurants include Roosty's Chicken n Shakes, Tasty Bite Minooka, Eggventure Cafe, McDonald's, Aurelio's Pizza, and Grandma's Pancake House.
Which nearby establishments can I visit for dessert or snacks after dining at Chipotle Minooka?
After dining at Chipotle Minooka, you might enjoy Menchie's Frozen Yogurt or Dunkin Donuts, both located nearby for dessert and snacks.
Are there any nearby convenience stores or gas stations near Chipotle Minooka?
Yes, nearby convenience stores and gas stations include BP, 7-Eleven (currently closed), Minit Mart, and Loaf N Jug, which may be useful for quick stops before or after your visit.
Can I find beauty salons or personal care services close to Chipotle Minooka?
Yes, The Collective, Hair by Vanna, and Dimensions Barbers and Salon are nearby beauty salons and personal care services you can visit around Chipotle Minooka.