Chipotle Mexican Grill

2.5
211 reviews
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About

Mexican Restaurant
Chipotle Minooka is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
462 W Mondamin St, Minooka, IL
60447, United States

Hours

Reviews

2.5
211 reviews
5 stars
60
4 stars
17
3 stars
3
2 stars
23
1 star
108

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported consistent issues with incorrect orders, missing items, and poor handling of online orders.

Service Speed

Many reviews highlighted slow service, particularly for to-go orders, with long wait times reported during peak hours.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty surfaces and improper food handling practices.

Food Quality

Feedback indicated that food quality was inconsistent, with complaints about cold, stale, or improperly prepared items.

Staff Attitude

Customers expressed dissatisfaction with staff behavior, citing rudeness and a lack of engagement from employees.
  • NA
    nariman asambaev
    Nov 9, 2025
    5.0
    ordered here through UberEats, was afraid and didn’t know what to expect while waiting for my Delivery order from this location through UberEats. Everything was Great! Went out of my way to write this review because my experience was actually better than usual order from any other chipotle throughout the country.
  • TD
    Tom Domagala
    Oct 11, 2025
    1.0
    They were out of cheese so I asked if they could put a little extra sour cream. The bowl is drowning in sour cream. They insisted on giving me something to make up for the lack of cheese. I asked for a Diet Coke, they handed me a Coke Zero. Tbh it is Minooka so idk what I was expecting
  • JD
    John Doe
    Sep 30, 2025
    2.0
    Don't order Door Dash from this location either. Like the other reviews said they prioritize the walk in orders and make to go orders wait. I waited over 20 minutes in lobby for one burrito bowl to go. Looks like they don't have enough staff for the busy times.
  • JH
    Juan Hernandez
    Sep 25, 2025
    5.0
    Very nice, fast service
  • JG
    Jillian Gamel
    Aug 27, 2025
    1.0
    1) One of the employees had their infant in the kitchen sitting in a high chair near the drink station the other day..... 2) You will be ignored by the other staff if they aren't the ones working the front line. 3) Don't bother with the order-ahead drive thru because they WILL forget something or multiple things from your order. 4) Food still tastes the same as other Chipotles though.

Frequently Asked Questions About Chipotle Mexican Grill

What type of restaurant is Chipotle Mexican Grill in Minooka?

Chipotle Mexican Grill in Minooka is a fast-casual Mexican restaurant offering customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the opening hours of Chipotle Mexican Grill in Minooka?

Chipotle Minooka is open every day from 10:45 AM to 11:00 PM.