Subway

Reviews

• CS

  c s

  Apr 13, 2026
  1.0
  Bread is ALWAYS hard & stale plus they never honor coupons or promotions. It's no wonder the parking lot is empty.
• SH

  Scott Hildebrand

  Mar 11, 2026
  5.0
  Great service and great food
• MD

  mm diddy

  Jan 13, 2026
  1.0
  Treats customers poorly. Always very disrespectful.
• KK

  Kris Kurdi

  Dec 29, 2025
  3.0
  28$ for two subs. Just the subs. Ridiculous expensive.
• HP

  Heather Patterson-Beard

  Nov 5, 2025
  1.0
  Myself and my coworker/friend placed 2 separate orders, used 2 different cards and 2 different coupons for our food. I went to pick up both orders. I have never been in this establishment. I walked in about 1205p and young girl (long blonde hair) says "yeah" There is an elderly lady getting her food made otherwise I am the only one in the store as a customer. I tell her its a pick up order. I give her both names, she only hears one name and she took that order and slammed it on the counter. I was standing waiting on the other order and another woman (brown long hair glasses to small for her face) roughly asked what I wanted I told her the sandwich came with a drink she got loud and yelled and I showed her my order from my phone. She gets my sandwich said I never gave my name and slams it on the counter with the cup. In the background is the manager who is talking but not being loud. I ask her to repeat her self. I step to the register and she states that she is tired of people using the coupons more than once on different orders. She insinuated that the orders I placed were used with the same coupon. My coupon was for a meal and her coupon was for just the sandwich. I told the manager that no one used the same coupons. She then insinuated that I made more than one order with a different name to get more than one discount. I then asked her sarcastically if she wanted to see my ID because apparently my name doesn't match my appearance. And the manger says that its a good idea and even says "better yet got get the other person if its 2 different people." I left without the food and went back to my job and grabbed my coworker and we both walked in with IDs asking about our food. Manager pops out the back and slams a stack of receipts on the counter and says that she voided both transactions and we can leave. I then told her that we wanted the food she said we weren't being served and we need to leave. I then made a remark about it being a store why would they not take the coupon and the woman with brown hair says "Yes, Subway is a cooperation but we are a franchise and if we don't want to take the coupon we don't have too. If you could read its big sign at our door." I explained again the order was placed on the app which does not restrict the coupon use. They wanted to continue to argue with me I then asked for the owner's information and was told they don't give it out. As I walked out they were still talking rudely, and I called them all ignorant. I have never seen them before and from the time I walked in the atmosphere shifted. I was talked to rudely, staff was short with me, I was accused of making more than one order to get discounts and told that I needed to show my ID to get the sandwich because the manager just couldn't believe my name is Heather. I have never seen what felt like racial profiling like this in my life. I present as an ethnic woman and because of that all these insinuations were made. I contacted the Subway main webpage with no help. I tried to post this on a social media group page but my story got denied to post. So I decided to write this review. I will never eat Subway again especially from that location. Staff is rude to people and unprofessional. Someone in authority needs to clean house and get a better team in there to provide customer services. I still will be filing a former complaint as soon as I figure out the right avenue to use to do so.

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