McDonald's

3.6
1151 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
400 W 1st St, Milan, IL
61264, United States

Hours

Reviews

3.6
1,151 reviews
5 stars
409
4 stars
258
3 stars
228
2 stars
110
1 star
146

What are people saying?

AI-generated from recent customer reviews

Service Quality

The staff is generally friendly and polite, with many customers praising their upbeat attitude and professionalism.

Order Accuracy

There are frequent complaints about incorrect orders, with many customers reporting missing items or wrong modifications.

Food Quality

While some customers enjoy the food, there are mixed reviews regarding freshness and temperature, with some reporting cold or improperly prepared items.

Speed of Service

Many reviews highlight the quick service, especially during busy times, although some customers experienced longer wait times.

Cleanliness

The restaurant is generally noted for being clean, though some reviews mention issues with the bathrooms.
  • LM
    Luis Medina
    Nov 9, 2025
    5.0
    Double cheeseburger fries and ice cream cone Dr.Pepper. fries were hot and fresh
  • EE
    emily Ellsworth
    Nov 8, 2025
    5.0
    Love their play place! It is the only McDonald’s in the Quad City area that I know of that has a play place.
  • JL
    Jenny Lonergan
    Oct 30, 2025
    5.0
    They've got the perfect fries. This is a good McDonald's.
  • CC
    Connie Carlson
    Oct 19, 2025
    5.0
    This McDonalds has honestly one of the friendliest, most upbeat staff I have seen. Very rarely do I get someone who isn’t excellent. The food is accurate every time and the wait isn’t all that long in the drive thru. Slower than some but definitely reasonable.
  • SS
    swiftyman97
    Sep 2, 2025
    3.0
    This mc donalds has the friendliest most up beat employee working at the drive thru window. And then they have a grumpy old dude who claims to be the owner that came out and told me I could not get all the dipping sauces I ordered. I ordered a bunch of different ones with all the 20 pc nuggets I ordered like 5 orders. So I ordered a bunch of sauce naturally to go with the 100 nuggets. The guy brings my bags of nuggets (no sauce) out and tells me im not funny and not getting all the sauces and that I could have 2 sauces per 20 piece. So its my fault the app let's you order extra? My children submerge nuggets and double triple dip. Maybe the old man eats his nuggets as dry and plain as he is but my kids dont. Didn't realize my order could be changed after I already paid at the mercy of the so called drive thru worker/owners attitude. I hope he sleeps better knowing he saved mc donalds a couple sauce cups.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Milan, IL?

McDonald's in Milan, IL is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Fridays and Saturdays.

What time does the drive-thru close at McDonald's in Milan, IL?

The drive-thru at McDonald's in Milan, IL closes at 11:00 PM from Monday through Thursday and Sunday, and at midnight on Fridays and Saturdays.