McDonald's

3.3
1279 reviews
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Business Details

14601 S Pulaski Ave, Midlothian, IL
60445, United States
(708) 389-9766
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
14601 S Pulaski Ave, Midlothian, IL
60445, United States

Hours

Reviews

3.3
1,279 reviews
5 stars
418
4 stars
259
3 stars
198
2 stars
110
1 star
294

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported rude staff, long wait times, and incorrect orders, leading to frustration.

Food Quality

There were multiple complaints about food being served cold, unsanitary conditions, and incorrect items in orders.

Management Concerns

Several reviews highlighted poor management practices, including lack of empathy towards customers and inadequate staff training.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendly service and noted that the food was satisfactory on occasion.
  • JS
    Jamie Smith
    Jan 4, 2026
    1.0
    The last 4 times, ive ordered an UNSWEETENED iced tea, they gave me sweet tea. Last night, I even asked the girl at the window before she handed me the cup if it was UNSWEETENEDand she said yes. It was NOT. she had a terrible attitude. Never apologized for getting my order completely wrong and was rude. These people at this location dont care. And it shows with each transaction ive had. Will never go to this location again.
  • LD
    louisanne dessalines
    Dec 25, 2025
    1.0
    We ordered to meals, as we were taking it to go, we decided to sit there and eat. As soon we opened the bags my son started eating his fries, and he found a bug on his fries. We took it back to the counter, and the manager seemed to have an attitude about it, and said “it’s not her fault it’s warm outside and bugs are out”. This is truly unacceptable, please people be careful when eating out, and check your food before putting it in your mouth. Before she gave me my refund she asked me to give her back the drinks that came with the meal. I made sure to give her, her drink back.
  • JM
    JUNIOR MANZO
    Dec 25, 2025
    1.0
    So i went through the drive through today and i ordered a double quarter pounder meal, 10 piece chicken nugget meal, and a bigmac meal and I’m guessing she didn’t hear me or something i even repeated my self at the window and all i got was quarter pounder, bigmac, 1 large fries, and large drpepper and she charged me for it when i repeated what i wanted so i had to go back inside reorder everything again and the machine never gave me my receipt and they forgot my fries again with the meals so now i have no way to prove items are missing
  • EM
    Edward Meyer
    Dec 25, 2025
    4.0
    It's McDonald's, it's ok. A little slow, but my stuff was ok.
  • JC
    Jennifer Castellano
    Dec 5, 2025
    1.0
    2 nd time I had a Big Mac omg so salty!!! I called and the phone just rang .Not good !!!
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 14601 S Pulaski Ave, Midlothian?

McDonald's at 14601 S Pulaski Ave, Midlothian is open 24 hours a day, 7 days a week.

Does the McDonald's in Midlothian offer delivery services?

Yes, this McDonald's offers delivery services including curbside pickup, same day delivery, and no-contact delivery.