Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,427 reviews
5 stars
483
4 stars
274
3 stars
283
2 stars
147
1 star
240
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and unhelpful staff, leading to frustration and dissatisfaction.
Cleanliness
Several reviews highlighted poor cleanliness in the dining area and restrooms, with some describing the conditions as disgusting.
Food Quality
Customers frequently mentioned receiving cold or improperly prepared food, with complaints about the freshness and temperature of items.
Staff Friendliness
While some customers praised the friendliness of the staff, many others reported unfriendly or rude interactions, particularly during order taking.
- MHMark HickmanJan 2, 20261.0It was an awful experience they lost my order and had me pull ahead to the 1 st waiting spot then they never brought out my order. So I went inside and told them I did not get my order, so they said they had to remake my order. When I finally got my order there was not even an apology.
- GDGerry DincherJan 1, 20265.0We were traveling from North Carolina to our home in Western Illinois. We pulled over in Metropolis to find a McDonald's with a PlayPlace! That's a winner when you have 4 small children! The service was very quick. The kids enjoyed the play area.
- AJAmanda JamesNov 9, 20251.0Absolutely terrible experience. Staff received our order and then refused to make it and were very rude about it instead of fixing the situation. Will never return to this location again. Get better management
- JMJonathan MaysOct 21, 20255.0Excellent service, very friendly staff!
- KJKim JordanOct 14, 20251.0Ordered off the so called monopoly menu, didn’t get anything with monopoly on it. Plus, my order is never right. It’s hard to support local when service is this bad!
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 1545 E Fifth Street, Metropolis?
McDonald's is open daily from 5:00 AM to 11:00 PM.
What are the drive-through hours for this McDonald's location?
The drive-through is available every day from 5:00 AM to 11:00 PM.
Is McDonald's delivery service available and when can I order?
Delivery is available daily from 5:30 AM to 10:30 PM.
Can I place a mobile order or use curbside pickup at this McDonald's?
Yes, mobile ordering and curbside pickup services are available at this location.
Which payment methods are accepted at McDonald's in Metropolis?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I find the McDonald's full menu and place an order online?
You can view the full menu at https://www.mcdonalds.com/us/en-us/full-menu.html and order online via https://mcdonalds.smart.link/mjuu1ggdi.
Is there WiFi available at this McDonald's location?
Yes, free WiFi service is available for customers.
What nearby automotive services are close to this McDonald's for car care needs?
Nearby automotive services include Rick's Truck City, Ward Chevrolet, O'Reilly Auto Parts, Fast Track Car Wash, Linwood Motors Metropolis, and All Terrain Powersports, offering options for vehicle sales, repairs, parts, and car washing.
What nearby places can I visit before or after my meal at McDonald's?
You can visit the Fort Massac Disc Golf Course for outdoor activity, Tokyo Spa for relaxation, or Dollar Tree for shopping, all located near the McDonald's in Metropolis.
How can nearby public places like the City of Metropolis or WMOK Metropolis radio station help customers visiting McDonald's?
The City of Metropolis provides local information and services that might assist visitors, while WMOK Metropolis offers local news and entertainment, helping customers stay informed during their visit.