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Dairy Queen Grill & Chill

4.0
(437 reviews)
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Business Details

401 E 5th St, Metropolis, IL
62960-2144, United States
(618) 524-5454
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
401 E 5th St, Metropolis, IL
62960-2144, United States

Hours

Reviews

4.0
437 reviews
5 stars
229
4 stars
87
3 stars
56
2 stars
23
1 star
42

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing long wait times and rude staff, while others praised friendly and helpful employees.

Food Quality

Feedback on food quality was mixed; some enjoyed fresh and well-prepared meals, while others received cold or incorrect orders.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms, affecting overall customer satisfaction.

Pricing

Many customers found the prices to be high, although some felt the quality justified the cost.

Atmosphere

The atmosphere was generally described as pleasant, with some noting a small size and a need for maintenance.
  • TM
    Tyler Meyers
    Oct 18, 2025
    1.0
    I went to dairy queen with my family because we wanted ice cream at the time and though it would have been a good idea, turns out it wasn't in the slightest, I have a severe peanut allergy and I ordered an m&m blizzard and started eating it, it tasted funny and I had my friends try it and turns out it had straight up peanuts in it, I then went inside to complain about it and they said "I should have told them beforehand" im sorry that I don't go screaming around "I HAVE A PEANUT ALLERGY, IF YOU SERVE ME PEANUTS I WILL DIE" you shouldn't have made such a crucial mistake with an item like peanuts, knowing full well that peanut allergies are very common and you can kill someone, i risked my life for your mediocre ice cream
  • SQ
    Susie Que
    Sep 19, 2025
    1.0
    they are the most laziest people to work at Dairy Queen. They don’t wanna make your food right and they have everything to make a blizzard, but they just don’t wanna make it. They have lost a loyal customer.
  • JG
    John Griffin (Griffinator13)
    Mar 23, 2019
    5.0
    Known for ice cream, but i love their burgers and chili dogs!!!
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen at 401 E 5th St offer?

Dairy Queen specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, and chicken strip baskets.

Does this Dairy Queen location have seating available and is it family-friendly?

Yes, this Dairy Queen has seating, is family-friendly, welcomes children, and provides high chairs and restrooms.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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