Jewel-Osco

4.2
1022 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Jewel-Osco located at 3243 W 115th St, Merrionette Park, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today! Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (708) 389-9001. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Jewel-Osco
3243 W 115th St, Merrionette Park, IL
60803, United States

Hours

Reviews

4.2
1,022 reviews
5 stars
574
4 stars
262
3 stars
96
2 stars
32
1 star
58

What are people saying?

AI-generated from recent customer reviews

Deli Service

The deli department consistently receives negative feedback for rude staff, long wait times, and poor food quality.

Customer Service

While some employees are praised for their friendliness, many customers report rude interactions, particularly in the deli and self-checkout areas.

Store Cleanliness

The store is generally noted for being clean and well-organized, although there are complaints about the condition of the bathrooms.

Product Quality

Customers have raised concerns about expired products and inconsistent stock levels, particularly in the deli and produce sections.

Checkout Experience

While some customers appreciate quick checkouts, others report long lines and issues with coupon processing.
  • FK
    Frank Krueger
    1 day ago
    5.0
    Screaming Sicilian pizza, frozen with lots of toppings, good quality for frozen on sale $7.99 several different kinds like just pepperoni. I,m handicapped they have electric carts just ask they will get you one.service is excellent. Always clean, Jewel is Jewel always open holidays. Over all Jewel is our hi end grocery store for our neighborhood.
  • AM
    Ava Mayer
    2 days ago
    5.0
    Jaylin was amazing. She helped me pick out beautiful flowers and took her time assembling them.
  • AA
    Amanda
    Oct 31, 2025
    2.0
    Deli department THE WORST! This jewel is convenient for me, I refuse to go back to the deli, no matter what time of day you go, the staff is rude and it’s as if they are so annoyed with whatever you order. This will be the last time I give this deli a chance, I went in for chicken at 3pm and the gentleman working approached me with a rude “what do you need!” I was in shock but I wasn’t going to say anything, I asked if there was chicken and he was so annoyed walked to the back, made it seem as if I was such a bother. He came back saying 25 minutes, me not wanting to be an inconvenience to anyone, I saw smaller chicken wings and I had asked about those, and he wouldn’t even look at me and just rambled off the different portions in such an annoyed tone of voice. I uncomfortably just ordered the first size he said because I just wanted to hurry up because I felt like a bother. Mind you, no one else was in line. After he handed me my bag, I wanted to say “I hope you have a better day” but I didn’t. I didn’t want my kids to see I was upset and it’s just sad bc I know this is the kind of customer service to expect at this jewel location because it never fails, I see it with other customers ahead of me as well as my self. I will go out of my way to a different grocery store when I need to go to the deli. I give this jewel 2 stars bc the cashiers are always super friendly and helpful and so is the Starbucks staff!
  • MH
    Marilyn Henderson
    Oct 31, 2025
    2.0
    The customer service is not the best. The wait in line is unreasonable, meanwhile it's 3 employees standing in self checkout laughing out loud and 2 ladies at the service desk with no customers. Jewel motto should be GET THESE CUSTOMERS IN AND OUT😭 everyone that can operate the registers should open up more lanes. They are on the clock, why not🤔
  • LB
    Latisha Butler
    Oct 23, 2025
    1.0
    The deli counter is very rude and unprofessional and a hot bar is very nasty all the time I come in there when I want some honey wings or some fries and they keep the old stuff up there for customers which is not right and the fries be burnt in the honey wings be too hard I also noticed that they had seven-layer salad back at the deli yeah it seem old aired out and withered not edible to purchase at all overall the store is good but this rating is for the deli ONLY THE DELI

Frequently Asked Questions About Jewel-Osco

Does Jewel-Osco accept SNAP EBT?

Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Jewel-Osco near me accept Apple Pay?

Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!