At Papa Johns Pizza in Melrose Park, IL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Melrose Park pizza for any occasion. Call us for pizza delivery in Melrose Park or stop by 2085 North Mannheim Road for carryout to order the best pizza in Melrose Park, along with breadsticks, wings, and more!
Mixed reviews on customer service; some staff are friendly and helpful, while others are reported as rude and unprofessional.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Food Quality
Food quality is inconsistent; some customers enjoy the pizza while others find it bland or poorly prepared.
Cleanliness
The restaurant is noted for being clean, but there are concerns about food handling practices.
Delivery Issues
Numerous reports of late deliveries and poor communication regarding order status.
EP
Edgar Pena
Oct 20, 2025
1.0
Not even close time and the workers say they don't take orders 1 hour before closing, thats messed up.
CC
Cordell Carter
Oct 13, 2025
5.0
Ask about the special in the window 👌
ER
Eliot Leon Romero
Aug 26, 2025
1.0
El personal debe ser mas amable y explicar al cliente el menú por si el cliente no entiende, o no sabe leer, sonreír y dar solución, estar dispuesto a responder las preguntas del cliente del menú con amabilidad, siempre atento y dispuesto a ayudar, deben de recordar que los clientes llevan el dinero al negocio, y el personal del negocio lleva el dinero a su casa, si los clientes no llevan el dinero al negocio y lo gastan en otro lugar, pues el negocio serrara, la clave es tratar a todos con amor, y sabemos que los clientes no son fáciles, o que la vida del personal de trabajo tampoco es fácil, debemos dejar todo aún lado y dar siempre lo mejor de nosotros exitos dejo una crítica muy constructiva por aqui. Muy buena comida. Y la clave es ser diferentes y no dejarnos controlar por las malas experiencias. Si necesitan entrenamiento estamos listos para ayudar.
SR
S i p i r i T o r r
Aug 18, 2025
2.0
First time, I ordered from this restaurant I was trying to use the website to order online and pick up the order at the store but for some reason it didn’t work because the order didn’t get saved to checkout. I decided to go to the store in person . After I got home noticed that some areas on the pizza didn’t have cheese . Also, I asked for certain ingredients and I noticed they combined 2 different types of meat! I guess they didn’t have enough of the ingredient I ask on top I noticed the meat was quite overcooked! Usually I don’t left reviews but I was quite disappointed. Hopefully, the store administration get to see this reviews and improve their service. The Restaurant key success is keep customers pleased with the service, sympathy, enthusiasm and hospitality as well as food service and quality . My best wishes