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Dunkin' Zero
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Dunkin'

3.7
(423 reviews)
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Business Details

912 Winston Plaza, Melrose Park, IL
60160, United States
(708) 344-6807
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Melrose Park, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
912 Winston Plaza, Melrose Park, IL
60160, United States

Hours

Reviews

3.7
423 reviews
5 stars
207
4 stars
79
3 stars
41
2 stars
11
1 star
85

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and poor attention to detail from staff.

Customer Service

Feedback indicates a mix of friendly service from some employees, particularly Destiny and Gloria, but also numerous complaints about rude and inattentive staff.

Cleanliness

While some reviews praised the cleanliness of the location, others noted dirty tables and unsanitary conditions.

Food Quality

Several customers expressed dissatisfaction with the quality of food and drinks, citing cold items and poorly made beverages.

Service Speed

Customers noted inconsistent service speed, with some experiencing long waits and others receiving quick service.
  • DD
    Daniel
    Feb 25, 2026
    1.0
    Very inconsistent when making their coffee, you'll most likely not get what you actually ordered.
  • JB
    Jacqueline Berger
    Feb 16, 2026
    5.0
    We always have a great experience here. The cashiers are very friendly especially Destiny. She is always so patient while my kids order their own ice cream and she always remembers mine and my husband's order when we walk in. Very clean location, always stocked, very friendly staff.
  • ND
    Nick Demonte
    Feb 15, 2026
    5.0
    Destiny was the sweetest when I was in there, I orders a double scoop icecream sundae and it was phenomenal, most places don't give whip cream but she hooks it up! 10/10 would have another sundae here again
  • DM
    DBM Management
    Feb 15, 2026
    1.0
    Ordered an already overpriced sandwich and opted to add the bacon jam that’s advertised. I bite into the sandwich and the bacon jam is ice cold…. $8 in the trash. That’s for messing up my order yet again, will not be coming back. This happens all too often.
  • JN
    Jenny Navarro
    Feb 14, 2026
    1.0
    I prefer to go further to another Dunkin. Their customer service in the morning is terrible.
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