Dunkin'

3.8
412 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Melrose Park, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
912 Winston Plaza, Melrose Park, IL
60160, United States

Hours

Reviews

3.8
412 reviews
5 stars
203
4 stars
79
3 stars
41
2 stars
11
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and frequently getting orders wrong.

Order Accuracy

Many customers reported issues with incorrect orders, including wrong drinks and food items, leading to frustration.

Staff Performance

While some employees received praise for their friendliness and efficiency, others were criticized for being distracted and unhelpful.

Cleanliness

Several reviews mentioned dirty tables and unsanitary conditions, impacting the overall dining experience.

Product Quality

Customers expressed dissatisfaction with the quality of food and drinks, noting that items were often stale or poorly made.
  • RH
    Rosa Hernandez
    Dec 22, 2025
    1.0
    Muy mal servicio. Pides un cafe y te dan lo que ellas quieren . Porque no sobes hablar ingles se lo pides en ingles y te dan lo que ellas quieren. PÉSIMO SERVICIO.
  • DC
    Daniela Castellanos
    Nov 24, 2025
    1.0
    Lady calling herself a manager is always texting as she’s taking orders. My order is always wrong, can’t even get a decent coffee. My coffee didn’t taste right. It’s overly sweet. I said no sugar but because she’s too busy on her phone she can’t take the order correctly. I went to a different Dunkin yesterday, ordered the same way & it was delicious. Thanks for the $6 cup of diabetes.
  • JB
    john boyes
    Nov 18, 2025
    1.0
    Lost my order. I ordered bagel toasted dark, it was like warmed up bread. I probably won’t go to this location again.
  • LS
    Lauryn Shields
    Oct 13, 2025
    5.0
    Destiny at the front is so sweet and helpful every time we see her! please give her a raise she really deserves it :)
  • IC
    Izabella Camacho
    Oct 13, 2025
    1.0
    This place is absolutely terrible I was just in here this morning and the front lady was very rude they got my drinks wrong and food wrong then when asked to fixed they had attitudes

Frequently Asked Questions About Dunkin'

What are the regular business hours of Dunkin' in Melrose Park, IL?

Dunkin' in Melrose Park is open Monday through Saturday from 4:00 AM to 10:00 PM, and on Sunday from 5:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.