Chipotle Mexican Grill

2.9
421 reviews
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About

Mexican Restaurant
Chipotle Melrose Park Relo is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
500 W North Ave, Melrose Park, IL
60160, United States

Hours

Reviews

2.9
421 reviews
5 stars
131
4 stars
58
3 stars
33
2 stars
27
1 star
172

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including cold food, undercooked ingredients, and poor portion sizes.

Cleanliness

The restaurant consistently received complaints about cleanliness, with many noting dirty tables, overflowing trash, and unsanitary conditions.

Customer Service

Many reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful management.

Inconsistent Portions

Customers frequently mentioned inconsistent portion sizes, often receiving less than expected, particularly for protein and toppings.

Management Issues

Several reviews pointed to poor management practices, including staff disorganization and lack of training, leading to a negative dining experience.
  • AB
    Anthony Barragan
    Oct 29, 2025
    1.0
    thinnest burrito I’ve ever seen in my life and mind you it has guacamole! It literally has 3 strips of meat and the rest taste like guac & lettuce, It’s so nasty!! Every bite is soggy and everything is green 🤢🤮I had to literally spit it out!! I’m never going back again in my life….. let me explain better, I do ask for half of a spoon of beans and rice but the rest??? And Indeed I asked for a lil extra meat but the girl put a ton of it, so I told her to just take it off but took off more than what she had put. So yea I got left with half of spoons of everything and extra lettuce and guac… it wasn’t it tbh, it might’ve been on me for asking for a burrito how I like it but there’s where we at rn…
  • CK
    Chris Kisala
    Oct 20, 2025
    3.0
    Usually pretty good when coming here. I understand new people have to learn how to do things but teach them the same. Half a scoop of meat and beans is pathetic. I have made thicker quesedillas then what my burrito was today.
  • DM
    David Madrigal
    Oct 16, 2025
    5.0
    10/10 everything was perfect!
  • CC
    Carol Cassata
    Oct 16, 2025
    1.0
    This place is filthy I even said the garbage is overflowing and on the floor they said yes we know you need to hire better managers
  • GA
    Gabriella Aguirre
    Sep 23, 2025
    1.0
    Placed a catering order for pickup one day in advance and I got there and they told me the order wasn’t ready and Chipotle changed catering systems? (I ordered on the catering tab for Chipotle’s website). Terribly disappointed —will not be retuning to this location.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Melrose Park serve?

Chipotle Mexican Grill Melrose Park serves customizable Mexican fast-casual food including burritos, bowls, quesadillas, tacos, and salads, focusing on responsibly sourced, real ingredients without artificial additives.

What are the operating hours for Chipotle Mexican Grill at 500 W North Ave, Melrose Park?

This Chipotle location is open every day from 10:30 AM to 11:00 PM.