Chipotle Melrose Park Relo is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported that the food was cold, poorly prepared, and lacking in flavor, with many expressing disappointment in portion sizes and freshness.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and inconsistent order fulfillment.
Cleanliness
The location was frequently described as dirty, with overflowing trash bins and unclean tables, contributing to an overall unpleasant dining experience.
Management Concerns
Several customers noted issues with management, including unprofessional behavior and a lack of oversight leading to poor staff performance and food availability.
AA
Andrea
Jan 5, 2026
5.0
Good food great service
MT
Michelle Tenemaza
Jan 2, 2026
1.0
I was there December 17th around 12:00 pm and the food seemed very flavorless. There was little to no take to the brown rice and the steak. I went back today at around the same time, hoping for a better experience. Today was worse! Not sure if they have a different cook but for the past 2 months the food has changed for the worst. Very unpleasant experience today as well, I threw away more than half of the burrito. I’ve been here in the past and know for a fact that this wasn’t how they were serving the food.
MB
Mike Bardill
Dec 26, 2025
1.0
I asked for a burrito from here and they had an employee in training who clearly did not know how to wrap a burrito wrap the burrito and she folded it like a taco and wrapped it while the guy who looked like the manager nodded in approval. The burrito was wrapped so bad they had to wrap it again in aluminum foil. I understand new people needing to train but if someone doesn't know how to do something don't have them do it and then act like it's ok. The guy in charge should have just taken over and wrapped the burrito instead of giving me the worst burrito I think I've ever had.
MG
Michael Gonzalez
Dec 23, 2025
1.0
I recently visited Chipotle and was quite disappointed with the service and fairness. While I was in line, I noticed a customer ahead of me, who was a friend of one of the employees, received what looked like triple the portions at no extra cost. In contrast, when I asked for double portions, it didn’t even feel like I got double, and I was charged extra. Additionally, the guacamole portion I received was extremely small, and when I asked for just a bit more, I was told I’d have to pay double, even though I wasn’t asking for a full extra portion. This experience felt unfair and inconsistent, and it really took away from the overall enjoyment of my meal. I hope Chipotle can address these issues to ensure equal treatment for all customers.
NM
Nena Mercedes
Dec 17, 2025
1.0
They don’t know what they are doing in there ! So unprofessional and the employee put very little meat inside my quesadilla with a bunch of cheese the cheese was not melted everything was cold I threw it away would not recommend this place !!!! Also the manager just looked and walked away as if he didn’t care!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Melrose Park serve?
Chipotle Mexican Grill Melrose Park serves customizable Mexican fast-casual food including burritos, bowls, quesadillas, tacos, and salads, focusing on responsibly sourced, real ingredients without artificial additives.
What are the operating hours for Chipotle Mexican Grill at 500 W North Ave, Melrose Park?
This Chipotle location is open every day from 10:30 AM to 11:00 PM.
How can I order food from Chipotle Melrose Park online?
You can order online through the Chipotle website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
Does Chipotle Melrose Park have a rewards program?
Yes, Chipotle offers a rewards program where you can sign up to get exclusive offers and earn free food.
What is the contact phone number for Chipotle Mexican Grill in Melrose Park?
The phone number is +1 708-223-7173.
Where is Chipotle Mexican Grill in Melrose Park located?
The restaurant is located at 500 W North Ave, Melrose Park, IL 60160, USA.
What popular restaurants are nearby Chipotle Mexican Grill in Melrose Park?
Nearby popular restaurants include Buffalo Wild Wings (American and chicken), Panda Express (fast food), Raising Cane's (chicken fast food), Starbucks (coffee shop), and Dunkin' (donuts and coffee).
Are there convenient places to get coffee near Chipotle Melrose Park?
Yes, Starbucks and Dunkin' are close by, perfect spots to grab coffee before or after your Chipotle visit.
What nearby services can I access around Chipotle Mexican Grill in Melrose Park?
Nearby services include The Joint Chiropractic for health, Discount Tire for auto needs, State Farm Insurance - Beth Black for insurance, and Huntington Bank for banking.
Where can I find health and medical providers near Chipotle Melrose Park?
Nearby health providers include Dr. Laurie Bachrach, MD (urologist), Motto Clear Aligners (dentist), Aspen Dental, Moore Dermatology Associates, Joseph Furlin, MD OB-GYN, and Midtown Physicians.