Brand Certified
McDonald's
3.5(1386 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
400 Main Street, McLean, IL
61754, United States
Certified by McDonald's • Mar 01, 2026
(309) 590-5669
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
1,386 reviews
5 stars
470
4 stars
310
3 stars
267
2 stars
127
1 star
212
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, with many waiting over 20 minutes for their orders.
Food Quality
There were numerous complaints about cold or incorrect food items, with some customers receiving stale or poorly prepared meals.
Cleanliness
The cleanliness of the restaurant, particularly the bathrooms and dining area, was often criticized, with reports of dirty tables and unsanitary conditions.
Staff Attitude
While some employees were praised for their friendliness, many reviews highlighted poor customer service and rude behavior from staff.
Management Issues
Several customers noted a lack of effective management, leading to disorganization and unresolved complaints.
- LMLou McCoyJan 18, 20264.0Tables needed washed
- SMStephen MartinJan 17, 20263.0Service was very slow.
- JLJulie LoyJan 14, 20261.0It’s highly recommended to drive to the McDonald’s in Lincoln or Bloomington instead. Unfortunately, this location is the closest option, yet the quality and service have been consistently disappointing. There was no one in the drive-through and only one family ahead inside, but the wait was still 20 minutes only to receive cold, stale fries and a cold burger. Waiting itself isn’t the issue receiving cold food after such a long wait is what’s unsettling. Sadly, this isn’t a one-time experience but a recurring issue at this location. Having a McDonald’s right off the interstate in a small town like McLean is a big deal, and it’s disappointing that this opportunity isn’t taken more seriously. Hopefully, one day this location will be something the community can be proud of, with service that reflects that importance.
- TKTamara KrumwiedeJan 7, 20263.0Cheeseburger took long time and didn't taste good
- DSDanny SauerDec 25, 20251.0Didn't bother to update hours for holidays. I placed an order in the app, only to get there and find nobody manning the drive through (even though it was all lit up, which is why I waited) and the doors locked. So now I guess I'll get a refund in a week or so. Maybe. Good for the employees for getting the day off, of course. But terrible management not taking a couple of seconds to update like every other store in about a 60 mile radius. If they're missing that detail, do you think your order will be accurate? Nope. Just keep driving to Lincoln or Bloomington if you want McDonald's. Thank me later.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 400 Main Street, McLean, IL?
McDonald's is open daily from 6:00 AM to 11:00 PM.
What are the delivery hours for McDonald's in McLean, Illinois?
Delivery is available every day from 6:00 AM to 10:30 PM.
Does this McDonald's location offer drive-thru service and when is it available?
Yes, the drive-thru is open daily from 6:00 AM to 11:00 PM.
Can I order McDonald's for delivery or pickup online?
Yes, you can order online for delivery or curbside pickup via McDonald's online ordering link or the McDonald's App.
What payment options are accepted at McDonald's on 400 Main Street?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is Wi-Fi available at this McDonald's location?
Yes, Wi-Fi service is available for customers.
What types of food and services does this McDonald's offer?
McDonald's offers a variety of menu options including burgers, sandwiches, coffee, breakfast items, frozen yogurt, and more.
How can I find McDonald's from the nearby McLean Depot or local gas stations?
McDonald's is conveniently located near McLean Depot and several gas stations such as Cumberland Farms and Shell, making it easy to stop by for a meal while traveling or fueling up.
Are there lodging options near McDonald's for travelers?
Yes, nearby lodging options include Super 8 and Super 8 by Wyndham McLean/Bloomington SW, ideal for travelers needing a meal nearby.
What entertainment or shopping spots are close to McDonald's on Main Street?
Nearby you can find Abbi's Place amusement park and Puffabelly Station Antiques & Books, as well as Vickys Boutique for shopping, providing entertainment options before or after your meal.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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