Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
849 reviews
5 stars
344
4 stars
196
3 stars
134
2 stars
52
1 star
123
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported receiving cold, undercooked, or stale food, leading to dissatisfaction and even food poisoning incidents.
Service Issues
Many reviews highlighted rude and inattentive staff, with complaints about long wait times and incorrect orders.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and messy condiment areas.
Drive-Thru Experience
Customers expressed frustration with the drive-thru service, citing long wait times and issues with automated ordering systems.
Customer Service
While some staff were noted as friendly, many reviews pointed out a lack of basic customer service skills and poor communication.
- DTDon TaylorNov 12, 20252.0It's amazing that they have the same amount of employees but have a-i taking there orders at the drivetru and order are still wrong
- GIGenshin ImpactOct 31, 20251.0My dad who is 61 years old and healthy Stopped here to eat.. Less than 30 minutes later, he’s dizzy and he needs help walking and currently in the hospital..
- KSKen StubnerOct 25, 20251.0Stop in for sausage and gravy biscuits. Hardly any gravy like 2tbs of gravy.
- HAhenry aOct 21, 20251.0Just Rude. went in there early today to get lunch and when I went to the register a younger lady around 20 said “what do you want” and then after proceeded to slam my cup on the counter..
- AJAdam JOct 19, 20253.0Staff are rude. I got my drink and food at the window from two women both of which didn't say a word to me. I said thank you and still no response. Why do they even have jobs? And they're using AI at the drive through which I don't really mind especially if they're going to act like that.
Frequently Asked Questions About Wendy's
Is 2433 N Richmond Rd Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in McHenry, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter McHenry, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (815) 385-0154.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 2433 N Richmond Rd Wendy’s serve breakfast?
Yes, this Wendy’s location in McHenry, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 2433 N Richmond Rd in McHenry, IL?
The drive-thru is open from 6:30 AM to midnight Monday through Thursday and Sunday. On Friday and Saturday, it stays open later until 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, breakfast is served. You can order breakfast combos, croissants, biscuits, classic sandwiches, coffee, and sides via the app or website for this location.
What payment options does Wendy's at 2433 N Richmond Rd accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is dine-in available at this Wendy's?
Yes, dine-in is available along with takeout, delivery where available, and drive-thru services.
How can I order delivery or takeout from this Wendy's?
You can order delivery or takeout through Wendy's app or on order.wendys.com, selecting this location to see available options.
How can I provide feedback or contact Wendy's at this location?
Contact Wendy's Customer Care via live chat or by calling 888-624-8140. For location-specific feedback, call (815) 385-0154 or fill out the customer satisfaction survey online with your receipt details.
What are some nearby places I can visit before or after dining at Wendy's?
Nearby you can visit GameStop for gaming and hobby shopping, Chili's Grill & Bar for American cuisine, Starbucks for coffee, and Oberweis Ice Cream and Dairy Store for desserts.
Are there nearby transportation or services that can help me get to Wendy's?
Wendy's is near T-Mobile and U.S. Cellular stores where you can get mobile phone services, and it's close to Bank of America ATM and Financial Center for banking needs.
What entertainment options are close to this Wendy's location?
Nearby entertainment options include Mchenry Towne Center West with GameStop, a retail and arcade location, and Redbox kiosks for movie rentals.
Does Wendy's offer gift cards and where can I get them?
Yes, Wendy's gift cards are available in-restaurant, at various retailers, and online through the Wendy's gift card portal. You can also check your gift card balance online.