Subway

Reviews

• JW

  Jennifer W.

  4 days ago
  1.0
  I've gone here many times with no issues, but a week and a half ago, I ordered three sandwiches for pickup. When I got home, I found out that all we essentially got was bread. The FOOT-long BLT had TWO three-inch-long pieces of bacon on it, and almost no lettuce or tomato. You couldn't taste those tiny bits of contents at all. I ordered extra olives and there were about five of them. My tuna sandwich had so little tuna on it, I honestly couldn't even see it, much less taste anything. My husband's foot-long Italian also had almost no meat or toppings, and the bread was stale. We ended up having to go to McDonald's to actually get something to eat. I repeatedly contacted Subway asking for a refund, giving them literally every single detail from the receipt (location, date, exact time, sandwiches ordered, issue with each sandwich, subtotal, total paid, etc.) and got one auto-response and then another asking for those same details all over again. Then, I got an email that my ticket had been closed—with no response at all. Then, I got an email from a no-reply address from the manager, who simply said that they'd use the feedback with the staff. No refund, no apology, no replacement order—nothing. Go anywhere else but here!
• SH

  Sydney Hess

  Nov 8, 2025
  1.0
  Do not go there. I paid 31$ for 2 subs. With 1 singular crumb of meat and burnt bread. The way buddy boy made a sub made me lose brain cells
• MW

  Mike Wood

  Sep 20, 2025
  1.0
  We bought 4 sandwiches, little over $40 worth off food and this has to be the worst Subway experience ever. I had a 12" Turkey Club, and I'm not joking that there was only 1 slice of Turkey on each 6" side of the sandwich. I took two bits and all I got was bread and lettuce. The other sandwiches were the same. Complete rip off and waste of money. DO NOT GO HERE, there's another Subway in McHenry that's 100x better.
• LS

  Luis Saucedo

  Sep 12, 2025
  2.0
  Came in with a coupon for a footlocker meal for $8.99, was told the chicken was an extra $3, didn't even scan the coupon and I paid $14 for my meal. Never coming back. My recommendation: go to the subway that's nearest to Culver's.
• MS

  Mike Snow

  Sep 2, 2025
  1.0
  Bought a 6” tuna, i buy them all the time. Bread here like leather definitely a day or two old, less tuna than any sandwich I’ve ever gotten from a subway, cucumbers were a few days old yellowed and wilted. Sandwich was inedible. Based on other reviews and my experience I do not know how they still have a franchise. Don’t appreciate having to wait so I can ask for a napkin which are kept behind the counter.

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