Panera Bread

Reviews

• BB

  Ben Bird

  5 days ago
  5.0
  My sandwich was pretty good. The service at the DT window was awesome! Give her a raise. Kayla I think it was. Outstanding job at making each order & customer seem special. The food is adorable & healthier than most options around here.
• MF

  Magdalena F

  Nov 17, 2025
  5.0
  8Nov2025 Updated Uber Eat delivery Review.Absolutely fantastic sandwich and onion soup. Ok presentation. "creme brulee latte" missing the sprinkled crystallized sugar topping as well as the whipped cream & salted caramel sugar.( probably melted) Highly recommend for Uber Eats delivery. ---Old Review--- Atmosphere was insulting, From a short hispanic women who continued ignoring me and cackling at the drive-thru when I gave her my name. However the name was inputted into the system, Whether it was was my last name or middle name it's not my problem. This is the first time I tipped 20% before the service was rendered. NEVER AGAIN! Customers are not your punching bags for your, inappropriate, violent, aggressive behavior. I ended up a walking into the location where Helen retrieve the order from the tiny hispanic woman who was unprofessionally shoving her mouth with food sticking out of it, getting her crums all over the floor while muttering incoherent words to Helen. For now, you are rated appropriately at three 3 Stars 🌟 I will be speaking to the manager about this order 6051715936169992 25Jun2025 3:58p *Old 5 star Review Chicken bacon ranch sandwich, Squash soup seasonal, to blueberry muffins, hibiscus tea. Free delivery promotion, perfect.. Highly recommend
• BG

  Bazooka Guy

  Nov 11, 2025
  1.0
  They threw a chocolate croissant on my baguette and now it’s chocolate covered
• JL

  Jaclyn Lykouretzos

  Oct 28, 2025
  5.0
  The food is as good as most panera but the service was just exceptional here in the mchenry location! A women named Gina took our order, who is also the manager, was so friendly!! She Was patient with us and had so much knowledge on every last food item we asked about and suggested things we didn't even know about. She knew every allergen, and every last little ingredient. Another thing, her smile was just so bright and friendly, i don't think there can be better service than we had with her. Then as we're sitting, she is washing tables filling some sort of drinks, stocking products all around us, while helping her staff, answering their questions and guiding them... what?! I have never seen such a hands-on hard-working manager At a food place you know what I mean? She just deserves more. Thank you Gina for your spirit, knowledge, care; thank you for being one of the good ones that are hard to come by these days.
• AL

  Ashley Lambert

  Oct 15, 2025
  4.0
  The reason for only being four stars is more for the folks at corporate headquarters. I think kiosks are fine and allow customers who might not enjoy much human interaction. That being said, I do feel that there should also be an option to work directly with an associate. That provides the opportunity to pay in cash, as well as be there for those customers who might be technically challenged or just prefer the human enter action. The associate I did see had a smile on her face and seemed very pleasant.

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