McDonald's

3.5
1024 reviews
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Business Details

302 South Route 31, McHenry, IL
60050, United States
(815) 344-2896
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
302 South Route 31, McHenry, IL
60050, United States

Hours

Reviews

3.5
1,024 reviews
5 stars
385
4 stars
220
3 stars
159
2 stars
79
1 star
181

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially in the drive-thru, with long wait times and orders being forgotten.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food being served improperly.

Customer Service

There were numerous complaints about rude staff and poor customer service experiences, although some praised friendly employees.

Food Quality

Several customers noted that food quality has declined, with complaints about cold, burnt, or improperly prepared items.

Cleanliness

Some reviews mentioned cleanliness issues, particularly in restrooms and food preparation areas.
  • JB
    Jacquie Benevolent
    1 day ago
    1.0
    Even at five in the morning, they can’t serve a good breakfast for the amount of money people pay. It is insane that you get stale bread, burnt bread, hard egg or half cooked egg or one that sat on the shelf for six hours before they handed it to you Not to mention their tea is like mud water you can’t even see through it. It’s so disgusting and yet I subject myself continuously to think it’s gonna be different every time I go there and it is not if you want a good breakfast from a McDonald’s go to the one in Johnsburg by the Kohls. Why spend the extra money and go to Dunkin’ Donuts but I gotta tell you the people in that place they don’t care about anything but chatting it up and laughing and joking. Don’t care what they serve for the amount of money you pay I cannot say enough bad stuff about this place and I really gotta Just stop going.
  • RG
    Raj Gandhi
    2 days ago
    5.0
    This food is divine. I’ve never had better service in my life. The way the sushi tasted, I couldn’t have it any other way. The service was amazing and I’m glad I was introduced to this amazing place
  • JB
    Joe Boo
    Nov 14, 2025
    1.0
    Will rip you off. Ordered the $8 nugget meal, 11/13, total was over $11. The guy working the drive thru decided to upsize my meal for me. "Oh, you wanted the medium?" That is what the meal comes with by default. Do you train your employees to upcharge and hope the customer doesn't notice? Do you train your employees to rip people off? Avoid this location.
  • AZ
    Anthony Zick
    Nov 13, 2025
    3.0
    Took forever to get my doordash order to deliver
  • JV
    Jason Vanick
    Oct 19, 2025
    1.0
    They are consistently slow as molasses on a frozen day, and even when the drive thru lane is empty behind you are told to pull forward or into a parking space for pickup... If it wasn't a convenient location, I would go elsewhere
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in McHenry, IL?

McDonald's in McHenry, IL is open 24 hours a day, 7 days a week, including drive-through and delivery services.

Does this McDonald's offer delivery and curbside pickup options?

Yes, this location offers delivery, same-day delivery, no-contact delivery, and curbside pickup services.