Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff, slow service, and incorrect orders.
Food Quality
Customers frequently complained about receiving cold, stale, or incorrect food items, with many noting that the food did not meet expectations.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
NM
Nadia Merida
2 days ago
2.0
I usually come here for breakfast, and never once when I have had a McMuffin has the English muffin been cooked. I don’t think the toaster works there and it seems no one has noticed. Thankfully I was able to cook it at my house, but consistently disappointing overall, gonna have to go to the other side of town from now on
CC
Carl Ciucci
4 days ago
1.0
This location is notorious for marking their doordashes as ready but not actually being ready. I have made complaints to doordash.
JB
Jacob Buchanan
Jan 5, 2026
1.0
You have the audacity to ask for $15/hr but you give terrible service, no one could hear you over the intercom, we could understand a damn word you said. how do you mess up putting bacon on a double bacon cheese burger? how do you forget to put ketchup on a standard cheese burger? What a joke
AA
Angel Arias
Jan 1, 2026
1.0
The service is so shit
CC
Connor
Nov 26, 2025
5.0
Always the go-to McDonalds whenever I want it, always feel safe going there, always has good service, and the food is always good
What are the operating hours for McDonald's at 1904 Richmond Rd?
McDonald's is open 24 hours a day, 7 days a week for in-store service.
When is drive-thru service available at this McDonald's location?
The drive-thru is open 24 hours each day, every day of the week.
What hours does McDonald's offer delivery service?
Delivery service is available from 5:00 AM to 11:00 PM Sunday through Thursday, and until midnight on Friday and Saturday.
What types of payment does McDonald's at 1904 Richmond Rd accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location offer any special services?
They provide DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Can I order McDonald's food online or through an app?
Yes, you can order through the McDonald's App available on iOS and Android, or online via the McDonald's delivery website.
What menus are available online for this McDonald's?
The full menu is available online at McDonald's official website with details on all food and drink options.
Are there other fast food options near McDonald's on Richmond Rd?
Yes, nearby fast food places include another McDonald's, Chick-fil-A, Casey's pizza, Jersey Mike's Subs, and Papa Saverio's Pizzeria.
What retail stores are near McDonald's for shopping before or after dining?
Nearby retail stores include Bath & Body Works, Sears, Kmart, Target, Mattress Firm, HassleLess Mattress, and American Mattress.
Are there any healthcare facilities near McDonald's on Richmond Rd?
Yes, nearby healthcare services include Aspen Dental, New U Vision, WellNow Urgent Care, Pearle Vision, Dr. Brandon Lernor's optometry, and ATI Physical Therapy.