Brand Certified
McDonald's
3.3(942 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1904 Richmond Rd, McHenry, IL
60051, United States
Certified by McDonald's • Mar 01, 2026
(815) 344-4217
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
942 reviews
5 stars
327
4 stars
149
3 stars
150
2 stars
96
1 star
220
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, rude staff, and frequent order mistakes, leading to a frustrating experience.
Food Quality
Many reviews mentioned cold or poorly prepared food, with complaints about incorrect orders and unsatisfactory meal presentation.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and restrooms, impacting their overall experience.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and quick service during certain visits, indicating inconsistency in service quality.
- GZGenaro Zacarias2 days ago5.0I always have to wait in the counter. Not like in the old McDolnald. There is always people behind the counter
- JPJames “Fury” PorrettaJan 25, 20265.0McDonald's Mocha reigns supreme & the staff her gave it the presentation it deserves! Sure we mixed in some Espresso so we can tell Miss Carpenter the esperience wouldn't be complete without her 💞 Thank you for putting an amazing moment together 🙏 Delightful Days & Nights #DoorDashFlash ⚡️ Twitch #PrimeSub¡ 😈 /James_Fury
- NMNadia MeridaJan 10, 20262.0I usually come here for breakfast, and never once when I have had a McMuffin has the English muffin been cooked. I don’t think the toaster works there and it seems no one has noticed. Thankfully I was able to cook it at my house, but consistently disappointing overall, gonna have to go to the other side of town from now on
- CCCarl CiucciJan 8, 20261.0This location is notorious for marking their doordashes as ready but not actually being ready. I have made complaints to doordash.
- JBJacob BuchananJan 5, 20261.0You have the audacity to ask for $15/hr but you give terrible service, no one could hear you over the intercom, we could understand a damn word you said. how do you mess up putting bacon on a double bacon cheese burger? how do you forget to put ketchup on a standard cheese burger? What a joke
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 1904 Richmond Rd?
McDonald's is open 24 hours a day, 7 days a week for in-store service.
When is drive-thru service available at this McDonald's location?
The drive-thru is open 24 hours each day, every day of the week.
What hours does McDonald's offer delivery service?
Delivery service is available from 5:00 AM to 11:00 PM Sunday through Thursday, and until midnight on Friday and Saturday.
What types of payment does McDonald's at 1904 Richmond Rd accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location offer any special services?
They provide DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Can I order McDonald's food online or through an app?
Yes, you can order through the McDonald's App available on iOS and Android, or online via the McDonald's delivery website.
What menus are available online for this McDonald's?
The full menu is available online at McDonald's official website with details on all food and drink options.
Are there other fast food options near McDonald's on Richmond Rd?
Yes, nearby fast food places include another McDonald's, Chick-fil-A, Casey's pizza, Jersey Mike's Subs, and Papa Saverio's Pizzeria.
What retail stores are near McDonald's for shopping before or after dining?
Nearby retail stores include Bath & Body Works, Sears, Kmart, Target, Mattress Firm, HassleLess Mattress, and American Mattress.
Are there any healthcare facilities near McDonald's on Richmond Rd?
Yes, nearby healthcare services include Aspen Dental, New U Vision, WellNow Urgent Care, Pearle Vision, Dr. Brandon Lernor's optometry, and ATI Physical Therapy.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website